Practice Operations Architect: Multi-Site IT & SOP Leader

Vein Institute of South Mississippi; Hattiesburg, Meridian, D'Iberville (MS, MS, MS); On-site; USD 160,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

PTO 120 hours

Sick time 5 days

Travel allowance

Professional development allowance

Laptop and phone

Job summary

Vein Institute of South Mississippi is seeking a Chief Operating Officer / Practice Builder to design and implement the internal operating system across three sites. You will configure EMR/RCM, Google Workspace, phones, and related automation, then train staff to sustain the workflows.

You will develop a formal training program, weekly performance scorecards, and multi-site policies to scale operations while traveling between Hattiesburg, D’Iberville/Biloxi, and Meridian.

Qualifications

• IT or systems experience in healthcare IT, not just comfort with computers.
• Personally built templates, work queues, and staff training inside an EMR/RCM.
• 5+ years running operations in outpatient specialty settings, multi-site preferred.
• Proven staff trainer with SOPs and long-term adherence.

Responsibilities

• Design the practice operating system and a single workflow across three offices.
• Configure EMR/RCM, Google Workspace, phones, scanners, and automation; train staff.
• Create a training program with checklists and competency sign-off.
• Produce a weekly scorecard for the owner covering volume, A/R, denials, and SOP usage.
• Oversee multi-site discipline: inventory, equipment, coverage, policies, and growth.
• Liaise with vendors and IT; own tickets without excessive escalations.

Skills

IT or systems experience

EMR/RCM knowledge

Staff training

Operations management

Multi-site operations

Education

MHA

MBA

Tools

CureMD EMR

Google Workspace

Job description

Vein Institute of South Mississippi is seeking a Chief Operating Officer / Practice Builder to design and implement the internal operating system across three sites. You will configure EMR/RCM, Google Workspace, phones, and related automation, then train staff to sustain the workflows.

You will develop a formal training program, weekly performance scorecards, and multi-site policies to scale operations while traveling between Hattiesburg, D’Iberville/Biloxi, and Meridian.