Practice Manager: Lead Ops, Growth & Client Experience

Boysen Animal Hospital; Waite Park (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Retirement benefits

Bonus incentive

Career and professional development

Employee Assistance Program

DVM Referral Program

Job summary

Boysen Animal Hospital in Minnesota seeks a Practice Manager to lead a three-doctor general practice with urgent care and emergency cases.

You will oversee daily operations, HR, marketing, and financial performance while supporting high-quality patient care and exceptional client service. The ideal candidate is a strong people leader who builds engaged teams, improves operations, and drives growth while preserving the hospital’s legacy.

Qualifications

• Full-time, on-site; ability to work weekends.
• High school diploma or equivalent; associate degree in relevant fields a plus;PM certification a plus.
• Ability to lift patients and equipment up to 25 pounds; assist for heavier lifts.
• Knowledge of OSHA safety techniques and PPE.
• Excellent computer skills including MS Office; strong math and data handling.
• Strong communication skills and client service experience.

Responsibilities

• Manages practice financial performance and drives revenue growth.
• Oversees expenses including pharmacy, supplies, labor, and facility.
• Ensures accurate inventory management and pricing with MDVM.
• Maintains medical records in compliance with legal standards.
• Ensures regulatory compliance with OSHA, DEA, EEOC, ADA, and labor laws.
• Directs staff scheduling and ensures efficient patient scheduling.
• Manages vendor relationships for supplies, tools, and equipment.
• Collaborates with Heartland Marketing to implement practice growth strategies.

Skills

Client service experience

Strong communication skills

OSHA safety awareness

Financial and budgeting awareness

Team leadership

Education

High school diploma or equivalent

Associate degree in applied science or veterinary technology or business (plus)

Practice Manager Certification (plus)

Tools

MS Office

Job description

Boysen Animal Hospital in Minnesota seeks a Practice Manager to lead a three-doctor general practice with urgent care and emergency cases.

You will oversee daily operations, HR, marketing, and financial performance while supporting high-quality patient care and exceptional client service. The ideal candidate is a strong people leader who builds engaged teams, improves operations, and drives growth while preserving the hospital’s legacy.