Practice Manager - West Palm Beach

Medical Management International, Inc.; West Palm Beach (FL); On-site; USD 63,822 - 92,187; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

Banfield Pet Hospital in Florida is seeking a Practice Manager to lead day-to-day hospital operations in partnership with the Chief of Staff. You will drive business results and develop staff to foster an engaging team environment, ensuring the delivery of high-quality veterinary care.

The role emphasizes interview and development of associates, budgeting, staff scheduling, and maintaining a positive client and patient experience, with strong organizational and leadership requirements.

Qualifications

• Bachelor’s degree in business or related discipline preferred, or equivalent combination of education, training and experience.
• Three years of related experience (health care, veterinary profession, service industry, etc.) with direct supervisory experience.

Responsibilities

• Interview, hire and develop associates.
• Evaluate hospital processes, progress, and productivity.
• Train associates to educate clients about Optimum Wellness Plans and preventive care.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staffing.
• Schedule associates, coordinate time off, and manage continuing education.
• Maintain a positive client and patient experience.

Skills

Supervisory experience

Budgeting

Staff development

Leadership

Communication

Education

Bachelor’s degree in business or related discipline

Job description

Practice Manager – Veterinary Hospital

Employment Type: Full‑time

Pay Range: $63,822 – $92,187 annually

Job Purpose and Function: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. You will drive business results with your practice‑management skills and develop staff to foster an engaging team environment.

Responsibilities

• Interview, hire and develop associates.
• Evaluate hospital processes, progress, and productivity.
• Train associates to educate clients about Optimum Wellness Plans and preventive care.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staffing.
• Schedule associates, coordinate time off, and manage continuing education.
• Maintain a positive client and patient experience.

Qualifications

• Bachelor’s degree in business or related discipline preferred, or equivalent combination of education, training and experience.
• Three years of related experience (health care, veterinary profession, service industry, etc.) with direct supervisory experience.

Commitment Beyond Qualifications

• Strong organizational, communication and interpersonal skills.
• A knack for problem‑solving.
• Conflict management experience.
• Leadership and analytical know‑how.

Benefits for a Banfield Practice Manager

Banfield offers a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and pets.

Potential as Big as Your Passion

We help Practice Managers take charge of their professional development with continuing education and competency‑building programs.

A Support Structure That Helps You Thrive

Practice Managers work with the Chief of Staff and receive support from field and medical leaders, as well as corporate headquarters.

Start Your Banfield Career as a Practice Manager

Learn how you can make an impact as part of a Banfield hospital team and experience our commitment to the wellness of our people and profession.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Generous 401(k) and Roth retirement plans with company match.
• Paid time off and holidays.
• Top‑tier mental health and well‑being resources.
• Associate life insurance (company‑paid) and supplemental coverage options.
• Company‑paid short‑ and long‑term disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid parental leave for birth and adoption.
• Continuing education allowance for eligible positions.
• Backup child and elder care and family support resources.
• Fertility and family‑building support.
• Digital exercise therapy program.
• Voluntary protection benefits.
• Legal plan covering a wide range of legal needs.
• Identity protection services.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Exclusive discounts on products and services.

Benefits eligibility is based on employment status. Full‑time associates are eligible for all benefit programs; part‑time associates are eligible for those items marked with an asterisk (*).

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

About Us: Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates.