Practice Manager I

Blue Ridge Community Health Services, Inc.; Bryson City (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Life Insurance

Disability coverage (short & long-term

403(b) retirement plan with company-mn

9 paid holidays

PTO & Personal Day accrual

Job summary

Blue Ridge Health in Bryson City, NC is seeking a Practice Manager I to lead day-to-day clinic operations within the clinical team. The role reports to the Practice Manager II or Director of Practice Operations and will supervise small clinic locations with less than 5 provider FTE.

The candidate will coordinate staffing, budgeting, training, and procurement while ensuring quality patient care and smooth operations at the practice site.

Qualifications

• RN or LPN licensure in NC (preferred).
• Experience as clinical support staff at BRH Mastery level (required).
• Excellent knowledge of Word, Excel and PowerPoint.

Responsibilities

• Coordinate day-to-day clinic operations under supervision of Practice Manager II or Director of Practice Operations.
• Schedule providers and staff, allocate resources to ensure efficient patient care.
• Resolve patient flow problems and address complaints with involved staff.
• Assist with interviewing candidates and coordinating vacation and training.
• Oversee budgeting activities with Practice Manager II or Director of Practice Operations.
• Assist in planning annual operating, capital, and training budgets for the clinic.
• Oversee ordering of supplies and maintenance of office equipment and monitor utilization to identify savings.

Education

RN or LPN licensure in NC

Tools

Word

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Bryson City, NC, US

Blue Ridge Health is currently seeking a Practice Manager I to be part of our Clinical Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Practice Manager I coordinates day-to-day clinic operations at assigned clinic/practice locations under the supervision of the Practice Manager II or Director of Practice Operations. The Practice Manager I typically supervises smaller clinic locations with less than 5 provider clinical FTE. Responsibilities include:

• Establish provider and support staff schedules, task assignments and allocation of manpower, space and equipment to ensure effective patient care and provide conformance with quality performance standards for efficient clinical service in the practice.
• Works with clinic/practice provider teams and Practice Manager II or Director of Practice Operations to resolve patient flow problems as they occur.
• Reviews patient and customer complaints and works with patients to resolve complaints and clinic issues, as they occur. Involves others in complaint resolution, as needed.
• Coordinates and provides assistance with personnel functions including, but not limited to, interviewing candidates, feedback on performance appraisals, and coordination of vacation schedules for both clinic provider staff and support staff;
• Coordinates the orientation, competency, and ongoing training of all new employees at clinic/practice site with the Practice Manager II or Director of Practice Operations
• Monitors, verifies and reviews expenditure of budgeted funds on a monthly basis with the Practice Manager II or Director of Practice Operations
• Assists the Practice Manager II or Director of Practice Operations with planning the annual operating, capital, and training budgets for the clinic/practice
• Oversees ordering of all supplies along with assuring the proper maintenance of present office equipment. Reviews medical supply utilization and institutes cost-savings plans.

What We're Looking For:

• Previous and/or ongoing experience as a clinical support staff at BRH, at the Mastery level, required.
• Clinical Licensure as an RN or LPN, licensed in the state of NC, preferred.
• Excellent knowledge of various computer programs including Word, Excel and PowerPoint.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.