Practice Manager I

Blue-Ridge-Health; Bryson City (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

403(b) with company match

9 paid holidays

PTO

Personal Day

Job summary

Blue Ridge Health is seeking a Practice Manager I to join our Clinical Team in Bryson City, NC. This full-time role oversees day-to-day clinic operations, staff scheduling, and budget management under the direction of the Practice Manager II or Director of Practice Operations.

You will work with provider teams to resolve patient flow issues, coordinate training for new employees, and help ensure high-quality patient care across the practice locations. RN or LPN licensure in NC is preferred.

Qualifications

• BRH Mastery level clinical support experience is required.
• RN or LPN licensure in NC is preferred.
• Proficient with Word, Excel and PowerPoint.

Responsibilities

• Plan provider and staff schedules, allocate resources to ensure quality patient care.
• Collaborate with Practice Manager II/Director to resolve patient flow issues.
• Address patient and clinic complaints and involve others as needed in resolution.
• Coordinate interviewing and performance feedback for staff; manage vacation schedules.
• Assist with orientation, training, and competency of new employees.
• Monitor and review monthly budget expenditure with leadership.
• Assist in planning annual operating, capital, and training budgets.
• Oversee procurement of supplies and maintain office equipment; pursue cost savings.

Skills

Clinical operations

Staff supervision

Budget management

Education

RN/LPN licensure (NC)

Tools

Word

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Bryson City, NC, US

Blue Ridge Health is currently seeking a Practice Manager I to be part of our Clinical Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Practice Manager I coordinates day-to-day clinic operations at assigned clinic/practice locations under the supervision of the Practice Manager II or Director of Practice Operations. The Practice Manager I typically supervises smaller clinic locations with less than 5 provider clinical FTE. Responsibilities include:

• Establish provider and support staff schedules, task assignments and allocation of manpower, space and equipment to ensure effective patient care and provide conformance with quality performance standards for efficient clinical service in the practice.
• Works with clinic/practice provider teams and Practice Manager II or Director of Practice Operations to resolve patient flow problems as they occur.
• Reviews patient and customer complaints and works with patients to resolve complaints and clinic issues, as they occur. Involves others in complaint resolution, as needed.
• Coordinates and provides assistance with personnel functions including, but not limited to, interviewing candidates, feedback on performance appraisals, and coordination of vacation schedules for both clinic provider staff and support staff;
• Coordinates the orientation, competency, and ongoing training of all new employees at clinic/practice site with the Practice Manager II or Director of Practice Operations
• Monitors, verifies and reviews expenditure of budgeted funds on a monthly basis with the Practice Manager II or Director of Practice Operations
• Assists the Practice Manager II or Director of Practice Operations with planning the annual operating, capital, and training budgets for the clinic/practice
• Oversees ordering of all supplies along with assuring the proper maintenance of present office equipment. Reviews medical supply utilization and institutes cost-savings plans.

What We're Looking For:

• Previous and/or ongoing experience as a clinical support staff at BRH, at the Mastery level, required.
• Clinical Licensure as an RN or LPN, licensed in the state of NC, preferred.
• Excellent knowledge of various computer programs including Word, Excel and PowerPoint.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.