Practice Manager

Integrateddermatology; Town of Brighton (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Integrated Dermatology is seeking an experienced Office Manager to lead day-to-day operations across scheduling, records, and billing. You will supervise medical office staff, ensure compliance with HIPAA/OSHA, and partner with clinic leadership to drive patient satisfaction and efficiency.

The role requires a Bachelor’s or higher, robust communication, and a hands-on approach to building a high-performing team. Occasional travel between Brighton and Mashpee locations may be required.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands on approach to team building and willingness to work hard.

Responsibilities

• Manage daily operations including scheduling, registration, and records.
• Supervise and develop medical office staff, including training and performance management.
• Ensure exceptional patient service and timely resolution of concerns.
• Collaborate with RVP to implement strategic initiatives and support growth.
• Maintain and enforce office policies and procedures for consistency and compliance.
• Oversee HIPAA, OSHA, and other regulatory compliance.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor KPIs such as patient volume, financial performance, and efficiency.
• Foster a collaborative, engaging team environment and staff development.
• Enforce policies to maintain operational excellence.
• Perform other related duties as needed.

Skills

Communication

People management

HIPAA/OSHA knowledge

MS Office

Team building

Education

Bachelor’s degree (preferred)

Tools

Medical software

Medical billing

Job description

Responsibilities

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

Key Skills

• Exceptional communication skills and ability to multitask.
• Effective personnel management including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands on approach to team building and willingness to work hard.

Job Type

• Full-time: Monday-Friday
• Pay rate starting at $75,000/year
• Travel between Brighton and Mashpee locations is required

Experience

• Experience as an Office Manager in a medical office setting.
• Experience in Dermatology, preferred but not required.
• Experience with medical software and knowledge of medical billing and coding process.
• Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.

Education

• Bachelor’s degree is preferred

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.