Practice Manager

Docs, Llc; Cleveland (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee Assistance Program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Practice Manager to oversee administrative and clinical office responsibilities for two or more offices. You will drive policy implementation, staff hiring and development, and budget alignment, ensuring high patient and employee experiences.

This role requires leadership, strong communication, and HIPAA knowledge, working with EMR systems and cross-functional teams to meet regulatory standards and organizational goals.

Qualifications

• Minimum high school diploma; related degree preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Strong leadership and communication skills.

Responsibilities

• Implements office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervises, trains, and evaluates administrative and clinical staff.
• Sets staffing schedules and approves paid time off.
• Ensures that customer service standards are met.
• Collaborates with nurses, providers, and executives.
• Partners with regional managers to set goals, objectives, and budgets.
• Ensures regulations and standards are followed.
• Uses EMR, billing, scheduling, and timekeeping software.
• All other duties as directed and assigned.

Skills

Leadership

Communication

Problem-solving

Time management

Education

High school diploma; associate or bachelor’s degree in healthcare management, business, or related degree preferred

Tools

ModMed

EMA

EMR

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

The Practice Manageris responsible for the overall direction, coordination, and evaluation of the administrative and clinical office responsibilities for two or more offices. They promote positive patient and employee experiences through professionalism and accountability.

Job Responsibilities

• Implements office policies and procedures


• Hire and onboard administrative and clinical staff


• Supervises, trains, and evaluates administrative and clinical staff


• Sets the staffing schedule and approves paid time off


• Ensures that customer service standards are met


• Collaborates with nurses, providers, and executives


• Partners with regional managers to set goals, objectives, and budgets for the office


• Ensures regulations, guidelines, and standards are followed


• Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping


• All other duties as directed and assigned

Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred


• Familiarity with ModMed, EMA, EMR preferred


• Thorough understanding of HIPAA laws and guidelines


• Works well independently and has strong operational skills


• Learns quickly and has strong problem-solving and critical thinking skills


• Develops strong relationships with coworkers and has strong leadership skills


• Communicates effectively and has strong verbal and written communication skills

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status