Practice Manager

Espire Dental; Seattle (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Full-time role

Health insurance

Dental benefits

401(k)

Equity incentives

Paid time off

Leadership development

Culture coaching

Mentoring

Job summary

Espire Dental in Seattle is seeking a Dental Practice Operations Manager to lead and optimize the day-to-day operations of our dental practice. You will oversee scheduling, reception, patient experience, and the overall patient journey, while guiding a team to deliver a best-in-class experience.

You are a proven leader with 3+ years in office management, familiarity with dental practice systems (Dentrix/Ascend), and a track record of delivering outstanding service and metrics.

Qualifications

• 3+ years as the office/practice manager in a busy multi specialty dental setting.
• Commitment to delivering an exemplary employee and patient experience.
• Familiarity with dental practice management systems (Dentrix/Ascend).
• Associate or bachelor degree with relevant experience.

Responsibilities

• Lead the business operations of the patient journey, including scheduling and reception.
• Support the patient experience and ensure smooth visit completion.
• Manage a team of practice staff and collaborate with the office leader.
• Drive community impact and uphold the organization's mission.

Skills

People skills

Team leadership

Leadership mindset

Education

Associate degree

Bachelor degree

Tools

Dentrix/Ascend

Job description

Our mission is to empower all to be the best version of ourselves, one smile at a time.

Position Summary

We are looking for a Dental Practice Operations Manager to support and lead our dental practice. As a leader in our "empowering all" effort, you will play a key role in bringing out the best in the dental team, as they deliver a best‑in‑class dental experience to our patients. You will see first hand, lives change, beginning with your own and those around you.

Three Smiles Leadership

• The Dental Team - As an assistant department head, you will be responsible for the business operations of the patient journey, including patient scheduling, reception, supporting the patient experience, visit completion, and patient return. With the support of your office leader, you will lead a team of practice team members to change lives, one smile at a time.
• The Patient - As one of the Chief Smile Ambassadors of the practice, you are the gatekeeper of the patient journey. Through your leadership, you will welcome patients and guide them through their journey to oral health and happiness. When a patient smiles, you have changed a life. You will feel this every day as you and those you lead have fun, lead bravely, and create greatness for all.
• The Community - Healthy lives matter. Smiles matter. Giving back matters. When our community is healthy, we thrive together and live healthy and productive lives. We live by our actions. We donate all of the proceeds from Tooth Whitening services to local Colorado charities. You will have the opportunity to play a key role in making this happen.

Your Benefits

• Full time position
• Health insurance subsidized by the company
• Dental benefits
• 401(k) savings plan
• Equity incentive plan
• Paid time off
• Leadership development
• Culture coaching
• Mentoring

Qualifications

• Previous experience (3+ years) as the office/practice manager of a busy service‑oriented multi‑specialty dental practice.
• Must love people, work in teams, and demonstrate an aptitude for having fun, leading bravely, and creating greatness.
• A demonstrated commitment to an exemplary employee and patient experience.
• Associate degree with 5+ years of relevant experience OR a bachelor degree with 3+ years of relevant experience.
• Demonstrated knowledge and understanding of dental practice operations and management.
• Familiarity or experience with dental practice management systems preferably Dentrix/Ascend.
• Understanding of managerial and financial reporting and financial principles (i.e., practice management reports, production reports, financial statements) is a plus.
• Willingness to build trust to achieve results.