Practice Manager

UPMC; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

UPMC Community Medicine Incorporated seeks a Full-Time Practice Manager to direct, supervise, and coordinate staff and operations at physician offices and clinic sites, including Pittsburgh and Wexford locations.

Responsibilities include managing daily operations, schedules, and patient flow, overseeing financial and patient management systems, and ensuring compliance with OSHA, CLIA, and health dept. criteria. Bachelor’s degree with 3+ years management and healthcare experience required.

Qualifications

• Bachelor's degree plus 3 years of management with 1 year healthcare experience.
• OR Associate degree plus 3 years healthcare plus 3 years management.
• OR High school diploma plus 5 years healthcare plus 5 years management.

Responsibilities

• Direct and coordinate staff and operations at physician offices and clinic sites.
• Manage daily operations, schedules, space, supplies and patient care support.
• Oversee financial and patient management systems at offices.
• Ensure policy compliance and regulatory requirements (OSHA, CLIA, PA Dept. of Health).
• Integrate new physicians into the practice; monitor access and scheduling benchmarks.
• Assist senior management with budgets; align operations with org objectives.
• Promote a patient-centric culture and oversee staffing in satellite facilities.

Skills

Staff supervision

Budgeting

Operations mgmt

Patient flow

Regulatory compliance

Team leadership

Communication with physicians

Education

Bachelor's degree

Associate degree

High school diploma

Tools

Epic

Job description

UPMC Community Medicine Incorporated is hiring a Full-Time Practice Manager to help support Craig Medical Associates.

Hours:

Daylight

Location:

300 Halket Street Suite 1731 Pittsburgh, PA 15213 and in Wexford 100 Bradford Rd Suite 310 Wexford, PA 15090

The following experience is preferred: Clinical background, Epic experience

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
• OR Associates Degree + 3 years healthcare experience and 3 years of management experience
• OR High School Diploma + 5 years healthcare experience and 5 years of management experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran