Practice Manager

Carolinas MGMA; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Practice Manager to oversee medical operations and enhance patient satisfaction. This role involves implementing effective systems, ensuring compliance with regulations, and fostering a collaborative environment among staff and physicians. The ideal candidate will have strong leadership skills, a background in medical practice administration, and proficiency in Microsoft Office. Join a forward-thinking organization that values quality improvement and offers a comprehensive benefits package, including health insurance, retirement savings, and tuition reimbursement. If you are passionate about improving healthcare delivery and leading teams, this opportunity is perfect for you.

Benefits

Health Insurance

Dental

Vision

Retirement Savings Plan

Flexible Savings Account

Paid Time Off

Holidays

Tuition Reimbursement

Qualifications

• 3+ years in medical practice administration with supervisory experience.
• Proficient in Microsoft Office applications.

Responsibilities

• Lead and manage medical practice operations and staff.
• Develop systems for monitoring and improving office functions.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Interpersonal Skills

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

Job description

Job Summary:

The Practice Manager is responsible for leading and managing medical practice operations by maintaining office systems and supervising staff. The Practice Manager must maintain knowledge of organization policies, procedures, and systems and utilize skills in planning, organizing, delegating, and supervising. They must work effectively with physicians, staff, patients, the public, and external agencies to maintain operational efficiency.

Responsibilities:

1. Implement goals, objectives, policies, procedures, and systems for the medical practice.
2. Develop standards and provide systems to monitor and evaluate physician office functions and assume responsibility for designing methods to improve functions.
3. Practice effective problem identification and resolution skills as a method for sound decision-making.
4. Understand and participate in the quality improvement process and develop a medical practice monitoring system to assure quality.
5. Develop and implement efficient systems to enhance patient satisfaction and provider productivity.
6. Determine and demonstrate effective communication methods and define appropriate lines of authority for the medical office in keeping with administrative structure. Use all methods of communication to disseminate information to staff in a timely manner.
7. Develop plans to market the organization to new patient populations and/or demographic areas.
8. Coordinate facility and equipment maintenance and other vendor services.
9. Ensure compliance with legal issues in all aspects of operations to meet regulatory standards and uphold customer rights.
10. Develop and maintain systems to select and hire candidates for various roles in the medical office.
11. Monitor performance regularly and conduct annual performance evaluations on all staff.
12. Address performance and disciplinary issues as necessary.
13. Develop and monitor standards to comply with safety, infection control, and customer relations standards.
14. Maintain a professional appearance and a clean, safe environment.
15. Respect patients by recognizing their rights and maintaining confidentiality.
16. Utilize technology, including specialized software, to maximize productivity.
17. Perform word processing, create Excel spreadsheets and PowerPoint presentations, and prepare reports.
18. Develop and maintain electronic files as necessary.
19. Prioritize and manage multiple projects simultaneously; research and compile supporting materials; follow through on issues promptly.
20. Exhibit excellent interpersonal skills; provide customer service; assist other support staff; collaborate with internal leadership, management, staff, and external parties.

Qualifications/Requirements:

Experience: Minimum of 3 years' experience in an administrative role in a medical practice, including at least 1 year in a supervisory role.

Education: High school diploma or equivalent required; a four-year degree from an accredited institution is preferred.

Licenses / Certifications: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Other: Additional requirements as specified.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package including:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement