MedSpa Practice Manager

Wisevu; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Alinea Medical Spa in Manhattan is seeking a MedSpa Practice Manager. This role involves overseeing daily operations, leading a team, ensuring patient satisfaction, and driving sales growth. The ideal candidate will have experience in a medical spa environment and strong leadership skills.

Benefits

Health Benefits

Performance Bonuses

Professional Development Opportunities

Qualifications

• 2+ years of experience managing a medical spa or healthcare setting.

Responsibilities

• Oversee clinic workflow and manage room turnovers.
• Ensure a VIP-level patient journey and address concerns.
• Guide the team on consult-to-book conversions and upsells.

Skills

Communication

Leadership

Conflict Resolution

Organizational Skills

Sales-minded

Data-driven

Education

Bachelor's degree in Healthcare Administration

Bachelor's degree in Health Services Management

Bachelor's degree in Business Administration/Management

Bachelor's degree in Nursing

Job description

1 week ago Be among the first 25 applicants

Alinea Medical Spa, located in the heart of Manhattan, NYC, is seeking a dedicated MedSpa Practice Manager to join the growing team.

What Will You Do?

• Day-to-Day Operations: Oversee clinic workflow, manage room turnovers, supply orders, and ensure smooth scheduling and adherence to SOPs
• Team Leadership: Mentor and manage aestheticians, front desk staff, nurses, and medical assistants. Handle training, onboarding, and performance evaluations
• Patient Experience: Ensure a VIP-level patient journey from initial contact through post-treatment follow-ups, addressing concerns and maintaining five-star reviews
• Sales & Growth: Guide the team on consult-to-book conversions, upsells, and membership sales while monitoring performance metrics and KPIs
• Compliance & Inventory: Ensure HIPAA, OSHA, and NYC health regulations are met. Manage provider licenses, vendor relationships, and stock orders
• Scheduling Optimization: Keep provider calendars balanced and fully booked while minimizing cancellations and coordinating with marketing for promos
• Financial Oversight: Assist with financial reporting, expense tracking, and identifying opportunities for profitability improvements
• Equipment & Vendor Management: Ensure medical and aesthetic equipment is maintained and functional, negotiate vendor pricing, and maintain stock levels
• Marketing Support: Collaborate with marketing agancy for promotions and campaigns. Collect content for social media, including before/after photos and client reviews
• Training & Education: Organize training sessions, track CEU credits, and ensure staff is up-to-date on best practices
• Tech Oversight: Be the point of contact for EMR/POS/CRM systems
• Reputation Management: Maintain a polished digital presence by responding to reviews and identifying areas for service improvements
  
  
  

Requirements

• 2+ years of experience managing a medical spa, similar aesthetic/wellness clinic, or healthcare setting
• Bachelor's degree in Healthcare Administration, Health Services Management, Business Administration/Management, Nursing, or a related field
• Excellent communication, leadership, conflict resolution, and organizational skills
• Sales-minded and data-driven, with the ability to motivate staff toward revenue goals
  
  

Bonus points:

• Certifications such as CMPE, CHM, CHC, or related
  
  
  

Benefits

• Salary: $80,000-$120,000 per year, commensurate with experience and qualifications
• Benefits: Competitive package including health benefits, performance bonuses, professional development opportunities, and more
  
  

Wisevu Inc. is a recruitment agency for medical practices and manages the hiring process on behalf of Alinea Medical Spa.

2025 All the content in this job ad is the sole private property of Wisevu Inc. and shall not be used without written consent from Wisevu Inc. The content therein is protected by the Copyright Act of Canada and the Copyright Act of United States of America. All Rights Reserved.

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