Practice Innovation Workflow Coordinator [83585]

Onward Search; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Onward Search partners with a global law firm to recruit a Practice Innovation Workflow Coordinator for its Practice Innovation team in Chicago (or Charlotte, DC, New York). The hybrid role focuses on enabling technology adoption, data management, and workflow optimization to improve legal service delivery and operational efficiency.

The position requires at least two years in legal technology or operations, on-site 3–4 days weekly, and knowledge of AI, automation, and data governance, plus

Qualifications

• Minimum of 2 years of experience in legal technology or legal operations.
• Knowledge of AI, automation, and data governance.
• Experience in managing vendor relationships and technical troubleshooting.

Responsibilities

• Manage and execute data transfer, validation, and cleanup activities within legal workflows.
• Troubleshoot technical issues and identify solutions related to legal technology systems.
• Collect and analyze metrics to monitor data operations and performance.
• Support system integrations by executing data exports and transformations.
• Collaborate with stakeholders to ensure data accuracy and workflow functionality.

Skills

Legal tech experience

Data governance

Vendor management

Technical troubleshooting

Metrics analysis

Job description

A global law firm is seeking a Practice Innovation Workflow Coordinator to join its Practice Innovation team in Charlotte, Chicago, Washington D.C., or New York. This hybrid role supports technology adoption, data management, and workflow optimization to improve legal service delivery and operational efficiency.

The application deadline for this role is 09/10/2026.

Practice Innovation Workflow Coordinator Responsibilities:

• Manage and execute data transfer, validation, and cleanup activities within legal workflows.
• Troubleshoot technical issues and identify solutions related to legal technology systems.
• Collect and analyze metrics to monitor data operations and performance.
• Support system integrations by executing data exports and transformations.
• Collaborate with stakeholders to ensure data accuracy and workflow functionality.

Practice Innovation Workflow Coordinator Qualifications:

• Minimum of 2 years of experience in legal technology or legal operations.
• Residence within a commutable distance to the assigned firm office with onsite presence 3-4 days per week.
• Knowledge of legal technology systems, AI, automation, and data governance.
• Experience in managing vendor relationships and technical troubleshooting.