Charlotte - Practice Innovation Workflow Coordinator

Winston Taylor; Charlotte (NC); On-site; USD 80,000 - 102,000; Full time

Benefits offered by this job

Comprehensive benefits package

Yearly retirement contribution

Discretionary merit bonus

Job summary

Winston Taylor in Charlotte, NC is seeking a Practice Innovation Workflow Coordinator. You will support the adoption of Legaltech and maintain complex legal workflows, ensuring data integrity and enhancing operational efficiency.

The ideal candidate has a Bachelor's degree and at least 2 years of related experience in a law firm. We offer comprehensive benefits including healthcare and retirement contributions, based on a full-time schedule.

Qualifications

• 2+ years of experience in legal technology, innovation, or legal operations.
• Experience with vendor relationships and technical support.
• Strong understanding of data, AI, and machine learning.

Responsibilities

• Perform hands-on data management for legal technology workflows.
• Validate and reconcile data sets ensuring consistency.
• Troubleshoot issues and propose data solutions.

Skills

Legal technology

Data management

Communication skills

Project management

Data governance

Education

Bachelor's degree

Tools

Legaltech technologies

AI-driven content management

Job description

At Winston Taylor, we set the standard, together. Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation. Here, you’re in the room, in the action, with sleeves rolled up. You’ll work with leading clients, disruptors, and fast‑growth companies to help them stay one step ahead and make critical decisions that shape their future. We’re present in the U.S., U.K., Europe, Latin America, and the Middle East, combining scale and speed that clients demand. You’ll be trusted with real responsibility from the outset and build experience through hands‑on work. We take your progression personally and provide the platform for you to shape the work around your goals and aspirations. Step into the moments that matter.

Position Summary

The Practice Innovation Workflow Coordinator will report directly to the Senior Manager of Practice Innovation and work closely with IS leadership to support the firm’s adoption and operationalization of its Legaltech and innovation portfolio. This individual will provide hands‑on support for the implementation and maintenance of complex legal workflows, focusing on executing data migrations, ensuring data integrity, configuring, maintaining, and updating structured review sets, prompt libraries and automated workflows, helping to ensure that technology enhances legal service delivery, operational efficiency, and client value directly in line with the firm and Information Services department strategies.

Position Responsibilities

• Perform hands‑on data management, ensuring accurate and complete transfer, cataloguing and storage of information across relevant systems within legal technology workflows.
• Reconcile and validate data sets to maintain consistency and reliability across relevant systems within legal technology workflows.
• Execute data exports, clean‑ups, and transformations as required for workflow implementations.
• Troubleshoot issues, identify data discrepancies and propose solutions across relevant systems within legal technology workflows.
• Develop and track metrics relevant to data management and storage across relevant systems within legal technology workflows, to support leadership awareness of data‑related activities within and across these systems.

Experience, Skills, And Qualifications

• Bachelor’s degree required.
• At least 2 years of experience in legal technology, innovation, or legal operations within a law firm or professional services environment.
• Must live within a commutable distance to the applicable firm office with the ability to come into the office 3‑4 days per week.
• Understanding of the legal technology landscape and best practices, including AI, automation, and workflow tools and services.
• Exceptional communication and interpersonal skills with the ability to influence at all levels.
• Experience with vendor relationships, particularly liaising with technical support.
• Experience with data governance, data science, and business intelligence.
• Demonstrated knowledge of security best practices.
• Familiarity with the Legal Technology/AI landscape.
• Experience in an AmLaw 50 or global law firm environment preferred.
• Familiarity with agile methodologies and design thinking principles preferred.
• Proven experience with Legaltech or content management technologies (preferably AI‑driven), organizing data/documents, custom access controls, search/filters parameters, querying (keyword, semantic, prompt‑based, etc.), and troubleshooting technical issues.
• Demonstrated success in data exports/imports and reconciliation, knowledge of data formats and transformation techniques, data cleanup and reporting.
• Operational effectiveness.
• Client‑centric mindset.
• Collaboration and influence.
• Strong data, AI, and machine learning understanding, with the ability to convey complex concepts to a wide variety of stakeholders.
• Ability to translate business objectives into actionable technology and change management strategies.
• Strong project management skills, with the ability to work on multiple initiatives simultaneously.

Benefits

Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full‑time employees and their families.

Salary

Illinois applicants only: The target annual salary range for this role is currently $80,000-$102,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

New York applicants only: The target annual salary range for this role is currently $88,000-$110,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

Washington, DC applicants only: The target annual salary range for this role is currently $84,000-$106,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.