Practice Assistant- Wellesley

The Nagler Group; Needham (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Nagler Group is seeking a reliable Practice Assistant to support the phone room and front desk operations at our Wellesley office.

You will handle high-volume calls, provide patient service, schedule inquiries, and coordinate with a small team. EPIC experience is required, along with strong communication and organizational skills and punctuality.

Qualifications

• Experience with EPIC is required.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle high-volume inbound and outbound calls in a phone room.
• Provide excellent customer service to patients.
• Assist with scheduling, inquiries, and general administrative support.
• Support front desk operations (check-in/check-out).
• Collaborate with a team of 2–3 staff members.

Skills

EPIC

Communication

Organization

Fast-paced work

Job description

Practice Assistant- Wellesley

Pay: $22–$24/hour
Location:112 Worcester Street, Suite 301, Wellesley, Massachusetts 02481
Contract Length:13+ weeks
Schedule:Monday–Friday, 8:00AM – 5:00 PM

Position Overview

Seeking a reliable and professional Practice Assistant. This role will primarily support the phone room, assisting patients and coordinating with staff to ensure smooth daily operations.

Key Responsibilities

• Handle high-volume inbound and outbound calls in a phone room setting
• Provide excellent customer service to patients
• Assist with scheduling, inquiries, and general administrative support
• Support front desk operations as needed (check-in/check-out)
• Collaborate with a team of 2–3 staff members

Qualifications

• Experience with EPIC (required)
• Strong communication and organizational skills
• Ability to work in a fast-paced environment

Additional Requirements

• Must be available for in-person or virtual interviews
• Reliable transportation required
• Strong attendance and punctuality (tardiness will not be tolerated)