Practice Assistant Senior Mass General Brigham · Boston, MA

QuickCruit; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham in Boston is seeking a Practice Assistant to support clinical services with administrative and patient-care duties. The role covers scheduling, check-in/out, and basic patient billing tasks, all performed with minimal supervision and high proficiency.

Responsibilities include acting as a Super User for scheduling and billing systems, training staff, and guiding practice operations under supervision. The position is onsite with hybrid options and offers a structured pay scale.

Qualifications

• Administrative and clinical duties in a physician practice.
• Experience scheduling appointments and handling check-in/out tasks.
• Proficient with patient billing forms and document scanning.
• Ability to train and guide other practice staff.

Responsibilities

• Make patient appointments and maintain records.
• Assist with inquiries and schedule changes.
• Process billing forms and scan to the patient record.
• Serve as Super User for scheduling, registration and billing systems.

Skills

Administrative duties

Clinical support

Scheduling

Billing system

EMR/LMR familiarity

Tools

Scheduling system

Billing system

Electronic Medical Records

Job description

# Practice Assistant SeniorMass General Brigham · Boston, MATailor My ResumeStart free. No credit card.### About the JobSite: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.### About the rolePerforms both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).Essential Functions:-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.-Acts as \"Super User\" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.-Provides functional guidance to Office and Practice Assistants.-In conjunction with Supervisor oversees daily activities of practice staff.-May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.### Additional informationSchedule: Monday - Friday | 8am - 4:30pm | onsite | hybridCompensation: The pay rate for this position starts at $22.00 per hour, with increases based on the candidate's years of experience.Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!