Practice Assistant Lead: Patient Care & Operations

Beth-Israel-Lahey-Health; Chelsea (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health Primary Care in Chelsea, MA is seeking a full-time Practice Assistant to support daily operations in a patient-centric clinic setting.

The role involves greeting patients, registering, scheduling, processing payments, and coordinating referrals under supervision. Strong communication, team collaboration and computer skills are essential for delivering high-quality patient care.

Qualifications

• High school diploma or GED required.
• Experience in a healthcare or service environment preferable.
• Proficiency with computer systems and MS Office applications.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Perform check-in, registration, scheduling and demographic data verification.
• Collect co-payments and manage payments.
• Schedule, reschedule, and cancel appointments, including referrals.
• Provide patient education materials and guidance as needed.
• Maintain a clean, welcoming reception area and ensure accurate information is displayed.

Education

High School diploma or GED

Medical Admin Assistant Cert

3-5 years related work experience

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Job description

Beth Israel Lahey Health Primary Care in Chelsea, MA is seeking a full-time Practice Assistant to support daily operations in a patient-centric clinic setting.

The role involves greeting patients, registering, scheduling, processing payments, and coordinating referrals under supervision. Strong communication, team collaboration and computer skills are essential for delivering high-quality patient care.