Practice Architect (Enterprise Management)

TEK Systems; United States; Remote; USD 128,000 - 192,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid time off

Job summary

TEKsystems Global Services seeks a Practice Architect I to lead complex consulting and delivery programs in the Intrusion and Security Industry. The role oversees engagements from architecture design to delivery, coordinating with client stakeholders and internal teams across multiple centers.

The candidate will manage scope, cost, and risk while ensuring quality and adherence to contracts, with the opportunity to impact large-scale security solutions and service delivery modernization.

Qualifications

• 10+ years of experience in logistically complex project management, information technology and/or professional services.
• Excellent oral and written communication skills (English).
• Experience coordinating cross-functional teams and large engagements.

Responsibilities

• Understand customer requirements and translate them into a deliverable solution.
• Manage delivery teams and ensure on-time, on-budget project execution.
• Coordinate with account teams, practice delivery, and stakeholders to drive successful outcomes.
• Mentor and develop project team members and ensure adherence to governance and processes.

Skills

Project management

Leadership

Communication

Team leadership

Education

Bachelor’s degree in information technology or related field

Tools

MS Office

ITIL

Job description

Overview

Before applying for a TGS role, internal employees must discuss their interest with their current manager.

Please share this direct link with your manager so they can submit their approval. Your application cannot move forward until the form is completed.

The Practice Architect I (PA I) – Physical Security position is a leadership position in the organization that is responsible for managing multiple consulting and delivery projects and account teams/programs in the Intrusion and Security Industry. The Practice Architect I provides consulting and delivery assurance of services for clients through a range of internal and external functions in the following areas: Consulting, Account Interaction, Service Delivery and Practice Delivery responsibilities. The position of Practice Architect I is distinguished from more senior Practice Architect positions by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $10M. As a first level Practice Architect, the PA I is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting / delivery management within the Intrusion and Security Industry, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For a PA I, these engagements will typically be delivered at one of our North America Solution Centers, India Solutions Center, or at the customer location, usually North American based. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional project / program.

The different types of projects / engagements may include, but are not limited to the following:

• Existing environment assessments and road maps
• New architecture designs and implementations
• Modernization efforts, including:
  • Large-scale upgrades and / or migrations
  • Remediation of identified deficiencies
  • Re-designs and reconfigurations
• Full systems management lifecycle (provision, deploy, monitor, patch, upgrade, and retire) solutions
• Operational maintenance and optimizations, including:
  • Monitoring and management
  • Automated Deployments
  • Patching and vulnerability remediation
  • Administration and support
  • Process refinement and automation

The primary focus of this architect role will include the following technologies / subject matter areas:

• Burglar/Intrusion Systems
• CCTV
  • IP / PoE Cameras
  • Wireless Cameras
  • Analog Cameras
• Access Control
  • Discretionary Access Control (DAC)
  • Mandatory Access Control (MAC)
  • Role-Based Access Control (RBAC)
• Building Automations
  • Residential Smart Home
  • Commercial PropTech

Responsibilities

Key Accountabilities and Priorities

Solution Delivery

• Gain a clear understanding of customers’ business requirements and their technical requirements based upon the developed solution and agreed statement of work (SOW).
• Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve project, stakeholder, and delivery issues in a timely manner.
• Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
• Consolidate delivery status and agreed costing information across the project stakeholders.
• Ensure delivery escalation procedures are addressed and communicated to client, consultants, and managers.
• Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.
• Perform delivery risk and issue management and facilitate issue resolution with proper notification to all affected parties.
• Identify and coordinate the delivery change control process.

Practice & Product Line Management

• Perform periodic project/program analysis, product line review, and product line “health checks” with practice and delivery resources.
• Examine customer reference-ability and establish on-going relationships with the customer and account team members.
• Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
• Support the development and execution of an Account Strategy in collaboration with internal stakeholders.
• Capture, develop, and refine intellectual property (IP) based upon projects, programs, and engagements; develop IP to be reusable for future training and delivery requirements.
• Coordinate subject matter material with team members for development of best practices for product lines and delivery improvements.

Management Responsibilities

• Understand and manage customer requirements (delivery and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.
• Ensure delivery methodology is understood by team from project initiation to project closeout; sales/solution to delivery knowledge transfer.
• Financial and contractual responsibility for engagement profitability.
• Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.
• Ensure delivery management methodology is followed on all client opportunities.
• Mentor, manage and develop product/project team members. Team size varies from 3 team members up to 8-10 team members.
• Conduct annual reviews and provide feedback throughout the year on employee performance where required.
• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.

Qualifications

Job Qualifications and Experience:

Knowledge Skills and Abilities:

• 10+ years’ experience in logistically complex project management, information technology and/or professional services, with emphasis on subject matter expertise.
• Experience in delivering projects/programs, delivering and administrating client professional services agreements including the change management process.
• Frequent interactions with external customers at the Director level or above; normal level of interactions at the CXO level; established consulting and interpersonal skills with 10+ years’ experience
• 10+ years of "in-depth hands‑on” experience of the above listed primary technologies
• 5+ years of experience in three or more of the above listed secondary technologies
• Ability to work remotely as primary location but can also travel to customer sites as needed, up to 50%, depending on the project / engagement
• Strong conceptual and analytical skills, which demonstrate out of the box problem solving
• Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
• Team player with experience leading and collaborating cross-teams to deliver successful solutions
• Excellent oral and written communication skills (English language).
• Superior people and personnel management skills.

Education:

Bachelor’s degree in information technology or a related field, or equivalent training/educating/experience required.

• Certification(s) in one or more of the above technologies
• Intermediate MS Office Skills
• Deep understanding of network, storage, server, and application architecture
• Knowledge of ITSM concepts – ITIL Certification is an asset
• Sufficient understanding of Services Outsourcing, PMI PMBOK. PMP, IAOP (Outsourcing Professional), or other relevant certification a plus related to the subject matter area.

***Posting Close Date: 10/5/2026***

This includes receiving your manager approval form.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

• US Salary range:$128,000-$192,000 Potential bonus up to: $20,000

Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits