Red Hat Engagement Manager II

TEKsystems; United States; Remote; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Life Insurance

Disability benefits

HSA

Paid Time Off

Job summary

TEKsystems seeks a Senior Engagement Manager to lead complex IT engagements from planning through delivery. This remote role includes collaboration with a potential Austin, TX office and responsibility for budgets, forecasts, and profitability while guiding cross-functional teams and client relations.

Strong PM, Scrum, and IT services experience are essential. Responsibilities include risk management, performance reporting, and collaborating with vendors to ensure successful outcomes, renewals,

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Minimum 5 years of experience in project management.
• Excellent oral and written communication in English.
• Strong analysis, problem-solving and organizational skills.
• Proven people management and leadership abilities.
• Experience in professional services agreements and change management.
• Familiarity with IT managed services and IT certifications.

Responsibilities

• Oversee engagements with varied delivery models, ensuring objectives, schedule, and budgets.
• Build and maintain strategic client relationships and communicate progress.
• Manage budgets, forecasts, profitability, and financial reporting.
• Allocate resources and optimize engagement teams for outcomes.
• Identify and mitigate risks; report performance to leadership.
• Lead teams, mentor resources, and drive customer satisfaction and renewals.

Skills

Project management

Communication

Problem-solving

Time management

People management

Scrum Master experience

Change management

IT Managed Services

IT certifications

Risk analysis

Education

Bachelor's degree or equivalent

Tools

GitHub Actions

Jenkins

AWS

OpenShift

Terraform

Ansible

Job description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Essential Job Duties and Responsibilities

• Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently.
• Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.
• Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities.
• Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.
• Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.
• Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.
• Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients.
• Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment.
• Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.
• Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth.

Behavioral Competencies and Responsibilities

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.
• Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.
• Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Required Experience

• Bachelors Degree or equivalent experience.
• Minimum of 5 years of experience in project management.
• Excellent oral and written communication skills (English language).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Preferred Experience

• Experience managing Red Hat OpenShift implementations, migrations, upgrades, or platform operations.
• Experience in complex deliverable-based, fully outsourced, or large-scale engagements or programs.
• Knowledge and understanding of CI/CD tools (GitHub Actions, Jenkins), GitOps concepts, and Infrastructure as Code (Ansible, Terraform).
• VMware-to-OpenShift migration strategies and modernization programs.
• Client Facing experience with a strong communication up to C-Suite.
• Use successful delivery to lead renewals, expansion, and advocacy across the portfolio.
• Ability to manage risks and devise mitigation strategies at the highest levels
• Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.
• Experienced consultant in the IT Professional Services industry specializing in delivering AWS cloud engagements.
• Experience in complex deliverable-based, fully outsourced, or large-scale engagements or programs.
• Knowledge and understanding of AWS services, delivery models and solutions (IDP, Connect etc.)
• Client Facing experience with a strong communication up to C-Suite.
• Use successful delivery to lead renewals, expansion, and advocacy across the portfolio.
• Ability to manage risks and devise mitigation strategies at the highest levels
• Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.

Job Type & Location

This is a Permanent position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $105000.00 - $150000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification.Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.

Our full-time, internal employment benefits include the following:Medical, Dental, and VisionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life and AD&D for employee and dependents)Short and Long-Term DisabilityHealth Spending Account (HSA)Transportation BenefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 13, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.