Practice Administrator

CaroMont Health; Gastonia (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

CaroMont Health in Gastonia, NC is seeking a healthcare operations leader who partners with providers and leaders to drive growth, improve performance, and meet organization goals.

The role focuses on financial performance, revenue cycle, patient experience, staff engagement, and safety within a Highly Reliable Organization.

Qualifications

• Requires three (3) years of healthcare management experience in a supervisory role.
• Bachelor’s Degree in health care management, business, or related field strongly preferred.
• Certifications (CMPE, FACMPE, or FACHE) preferred.
• Excellent written and spoken communication skills in English are required.
• Excellent customer service skills required.
• Strong computer skills including MS Office Suite; knowledge of medical terminology and medical insurance required.
• Initiative and problem-solving skills; strong financial, planning and multi-site management skills preferred.
• EMR and Practice Management system knowledge preferred; must be able to manage and foster a team environment.

Responsibilities

• Drive financial performance and optimize revenue cycle.
• Recruit, develop, and retain staff across sites.
• Enhance patient experience and provider engagement.
• Oversee quality of care and care coordination.
• Implement system initiatives and ensure safety as a Highly Reliable Organization (HRO).
• Lead organizational efforts toward strategic goals.

Skills

Healthcare management

Leadership

Finance

Revenue cycle

EMR proficiency

Education

Bachelor's degree in healthcare management

Tools

MS Office

Practice management systems

Job description

Job Summary: A leader who partners with the practice providers, leadership team, and various departments to create practice operations that drive growth, progress, and achieve goals. Responsible for the following: financial performance, revenue cycle management, employee recruitment and retention, patient experience, employee and provider engagement, service recovery, quality of care, care coordination, EMR and Practice Management fluency, and working in a safe and Highly Reliable Organization (HRO) with a focus on patient, employee, and provider safety. The leader will work on system initiatives and help the organization achieve strategic goals.

Qualifications: Requires three (3) years of healthcare management experience in a supervisory role, or, equivalent supervisory experience. Bachelor’s Degree in health care management, business, or related field strongly preferred. Relevant certifications (CMPE, FACMPE, or FACHE) are preferred. Excellent written and spoken communication skills in English are required. Excellent customer service skills required. Excellent computer skills including an understanding of MS Office Suite, internet and email required; knowledge of medical terminology is required; medical insurance knowledge required; initiative/problem solving skills are required. Strong financial, planning and multiple site management skills preferred. EMR and Practice Management system knowledge preferred.; must be able to manage and foster a team environment.