Practice Administrator

Urology-Clinics-of-North-Texas; Dallas (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Urology-Clinics-of-North-Texas is seeking a Practice Administrator to lead daily clinical operations and drive strategic goals across multiple clinic sites in Texas. The role ensures high-quality patient care, staff oversight, and efficient office management in a fast-paced healthcare setting.

You will supervise scheduling, billing coordination, compliance with HIPAA/OSHA, and collaboration with physicians and support services, while fostering a patient-centered environment and strong team

Qualifications

• Bachelor’s degree required or equivalent work experience.
• 3–5+ years in healthcare management or supervisory role.
• Strong leadership, communication, and organizational skills.
• Proficient in EMR and Microsoft Office; knowledge of HIPAA/OSHA.

Responsibilities

• Oversee daily clinic operations and ensure quality patient care.
• Lead staffing, hiring, training, and performance reviews with HR.
• Manage budgeting, purchasing, inventory, billing, and collections.
• Ensure HIPAA/OSHA compliance and safe, compliant environment.
• Coordinate with physicians and support services; facilitate patient satisfaction.
• Address patient complaints and improve scheduling/workflows.

Skills

Leadership

Problem-solving

Organizational skills

Verbal communication

Written communication

EMR proficiency

Microsoft Office Suite

Practice management software

HIPAA knowledge

OSHA knowledge

HR compliance knowledge

Education

Bachelor’s degree preferred

Tools

EMR software

Practice management software

Microsoft Office

Job description

Job Title: Practice Administrator / Practice Manager / Clinic Office ManagerReports to: Senior Clinical Manager, Director of Clinical Operations, COOFLSA Status: ExemptLocation: Various Clinic SitesCategory: Full-TimePosition SummaryThe Practice Manager is responsible for leading daily clinical operations, ensuring high standards of patient care, supporting physicians and staff, and driving operational, financial, and strategic goals. This role includes oversight of staffing, office operations, compliance, and patient satisfaction, all while fostering a productive, patient-centered clinic environment. The Practice Manager is expected to demonstrate sound judgment, initiative, and leadership in a fast-paced healthcare setting.Work Schedule ExpectationsThis is an on-site leadership position, requiring a minimum of 8 hours per day (excluding breaks), Monday through Friday, during normal business hours.As an exempt-level manager, the Practice Manager is occasionally expected to respond to calls or emails outside of standard office hours to support operational continuity.A cell phone reimbursement is provided to support this requirement.Essential Duties and ResponsibilitiesClinic Operations & AdministrationOversee daily office operations and facility needs, ensuring optimal functionality, efficiency, and professionalism.Implement and enforce clinic policies and procedures.Coordinate vendor relationships, manage office supplies and equipment, and ensure a safe and compliant physical environment.Serve as on-site HIPAA Compliance and OSHA coordinator for the clinic.Staff Leadership & HR OversightHire, train, supervise, and evaluate clinic staff.Maintain accurate timekeeping, personnel records, and manage performance reviews in coordination with HR.Ensure policy compliance and coordinate scheduling to ensure adequate clinic coverage.Promote a respectful, inclusive workplace and handle conflict resolution and disciplinary actions as needed.Financial & Operational ManagementOversee front and back-office budgeting, purchasing, and inventory control.Review and approve expenditures within designated authority levels.Monitor billing and collections processes and collaborate with billing departments as necessary.Physician SupportMaintain licensure, dues, and credentialing records.Provide operational and administrative support to physicians, including scheduling, reporting, and compliance assistance.Act as a liaison between physicians and support services (surgical assist, credentialing, hospital, etc.).Patient Experience & RelationsAddress and resolve patient complaints professionally and promptly.Review and respond to patient satisfaction surveys and online reputation management.Continuously improve scheduling and workflows to enhance patient access and satisfaction.Cross-Departmental Administrative SupportEnsure that physician templates are updated and communicated to the Call Center department.Ensure physician schedules are up to date and accessible to the appropriate departments.QualificationsEducation & ExperienceBachelor’s degree preferred; equivalent work experience may be considered.3–5+ years in a healthcare management or supervisory role required.Skills & CompetenciesStrong leadership, problem-solving, and organizational skills.Excellent verbal and written communication.Proficiency in EMR, Microsoft Office Suite (Word, Excel), and practice management software.Knowledge of HIPAA, OSHA, coding/billing practices, and HR compliance standards.Additional RequirementsMust maintain a professional appearance and demeanor.Will require inter-office travel and coverage of other divisions during staffing shortagesMay involve conflict resolution, escalation, and managing sensitive personnel or compliance matters.Supervisory ResponsibilitiesYes. Direct supervision of all non-provider clinical and administrative staff at assigned clinic location(s).Travel RequirementsAs needed.QualificationsEducation & ExperienceBachelor’s degree preferred; equivalent work experience may be considered.3–5+ years in a healthcare management or supervisory role required.Skills & CompetenciesStrong leadership, problem-solving, and organizational skills.Excellent verbal and written communication.Proficiency in EMR, Microsoft Office Suite (Word, Excel), and practice management software.Knowledge of HIPAA, OSHA, coding/billing practices, and HR compliance standards.Additional RequirementsMust maintain a professional appearance and demeanor.Will require inter-office travel and coverage of other divisions during staffing shortagesMay involve conflict resolution, escalation, and managing sensitive personnel or compliance matters.Supervisory ResponsibilitiesYes. Direct supervision of all non-provider clinical and administrative staff at assigned clinic location(s).Travel RequirementsAs needed.