Clinic Manager

Northeast-Community-Clinic-4; Huntington Park (CA); On-site; USD 85,000 - 115,000; Full time

Job summary

Northeast Community Clinic in Huntington Park, CA seeks a Clinic Manager to oversee day-to-day operations, drive financial performance, and ensure high-quality patient care across multiple sites.

You will lead staff, manage credentialing, ensure regulatory compliance, and partner with the Operations Director to expand designated services while maintaining accessibility and efficiency.

Requires Medical Assistant diploma or higher, 2+ years in clinic ops, and ability to travel 10% to facilities.

Qualifications

• Two years of experience in clinic operations or healthcare.
• Knowledge of payor programs (e.g., Medi-Cal, Medicare, MHLA, CHDP, CPSP, Family PACT).
• Medical Assistant Diploma or higher is required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Oversee clinic operations, productivity, and financial targets.
• Manage staff training, credentialing, privileging, and performance.
• Ensure regulatory compliance and audit readiness across sites.
• Coordinate multi-site management and required travel.

Skills

Excellent communication

Excellent customer service

English

Teamwork

Education

Medical Assistant Diploma or higher

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

Position SummaryThe Clinic Manager is responsible for the direct oversight and successful implementation, maintenance, and expansion of high-quality patient care services in a highly efficient and financially productive manner at the clinic(s) they manage. The Clinic Manager is expected to ensure all the organization’s goals, objectives, needs, and expectations are met and is responsible for the success of the clinic business operations.Schedule:Monday through Friday from 8:00AM - 5:00PM (accessibility after hours for clinical emergencies).Primary Duties and ResponsibilitiesAchieve financially successful and net revenue positive overseen clinic(s).Meet or Outperform overseen clinic(s)’ business, productivity and financial goals.Meet or Outperform overseen clinic(s)’ revenue and expenditure budget targets.Meet or Outperform target provider productivity goals.Responsible for all aspects of clinic(s) operations logistics and infrastructure.Responsible for the immediate and successful remedying any productivity or financial shortfalls.Successfully implement and expand all Relevant Designated scope of patient care services which may include but is not limited to Medical, Mental Health, Ob/Gyn, Endocrinology, Dental, Optometry, & Nutrition.Ensure patients have optimized access to quality care and services with target low telephonic wait times, short next available appointments, low waiting room times & low patient processing times.Responsible for the implementation and maintaining active status of all payor programs.Responsible for the licensing and certification of overseen clinic site(s) and programs.Must be physically present on site or have administration approved designated management during business hours.Must be accessible afterhours via telephone and available to be present on site to directly manage urgent or emergency situations (including power failures, vaccine transfers, etc.).Ensure that all operations strategic goals, objectives, and needs are met.Management of all clinic site staff including training, development, recruitment, credentialing, privileging, staff alignment, job duty adherence, performance assessment and disciplinary management.Resolve and prevent any issues which restrict, obstruct, or negatively impact clinic operations, its goals or its objectives.Meet or Outperform Quality Management goals including: Quality Improvement goals, Quality Assurance preventative and corrective actions, Utilization Management goals, and Credentialing & Privileging compliance.Review and approve all Operations related business, financial, productivity, efficiency, quality, and utilization reports.Responsible for the facility management of overseen clinic(s).Responsible for maintaining and enforcing clinic audit and regulatory compliance for governmental agencies, health plans and payor programs and for achieving high audit scores.Must be aware of new and upcoming changes affecting clinic operations.Initiate, develop, participate, and expand in productive collaborative strategic partnerships.Must have detailed working knowledge of all relevant policies & procedures and the NECC Employee Handbook.Perform other duties as assigned by the Operations Director.Minimum RequirementsExperience in clinic business management, clinic financial management, clinic operations, and clinic facility management.Knowledge of payor programs which include, but not limited to Medi-cal, Medicare, MHLA, CHDP, CPSP, and Family PACT.Microsoft Office/Word/Excel/Outlook.Excellent Communication Skills.Excellent Customer Service Skills.English (Required)Ability to work independently and as a team playerReliable transportation.• Must be able to travel from facility to facility. • This position requires 10 % travel outside the local area.Required Education/Experience and/or Licensure/CertificationMedical Assistant Diploma or HigherMinimum of two years of experience in clinic operations or healthcare experienceValid State IdentificationPhysical Requirements and Working ConditionsOSHA Category 3 – Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.The work is majority of the time sedentary in nature.The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.