Administrator, Clinics

Lutheran Health Network; Fort Wayne (IN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO)

Matching 401(k) Retirement Plan

Opportunities for Career Growth & Advancement

Recognition & Reward Programs

Exclusive Discounts & Perks

Job summary

A healthcare organization in Fort Wayne, Indiana is seeking an Administrator for Clinics. This role provides strategic oversight for physician practice operations, aligning with quality and financial goals. The ideal candidate will have a Bachelor's degree or equivalent experience, coupled with strong organizational and leadership skills. Responsibilities include managing operations, collaboration with leadership teams, and compliance with regulatory standards. The position offers generous PTO and a matching 401(k) plan.

Qualifications

• Bachelor's Degree in relevant field required or seven years of direct experience in lieu of a Bachelor's degree.
• 3-5 years of experience in closely related field with Bachelor's degree required.
• 3-5 years of previous leadership experience preferred.

Responsibilities

• Provides strategic and operational leadership for physician practice operations.
• Oversees administration and evaluation of workflows for efficient operations.
• Collaborates with leadership for long-term strategies and service development.

Skills

Leadership

Communication

Problem-solving

Organizational Skills

Collaboration

Education

Bachelor's Degree in relevant field

Master's Degree preferred

Tools

Google platforms

Microsoft platforms

Healthcare software systems

Data analysis tools

Job description

Why Join Us

• Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
• Matching 401(k) Retirement Plan
• Opportunities for Career Growth & Advancement
• Recognition & Reward Programs
• Exclusive Discounts & Perks*

Job Summary

The Administrator, Clinics provides overall direction and oversight for all physician practice operations across the facility. This role leads the business and clinical management of assigned clinics, ensuring alignment with organizational goals for quality, financial performance, and growth. The Administrator directs strategic initiatives, oversees budgets and staffing, and ensures compliance with regulatory and accreditation standards. This role serves as the senior practice leader and primary liaison between the clinics, hospital executive leadership, and corporate partners, ensuring effective collaboration, operational excellence, and a culture of patient-centered care.

Essential Functions

• Provides strategic and operational leadership for physician practice operations, ensuring performance outcomes meet organizational goals for quality, financial stability, and patient satisfaction.
• Oversees the administration, coordination, and evaluation of non-clinical and clinical workflows, ensuring efficient day-to-day operations and alignment with regulatory and accreditation standards.
• Partners with corporate and local leadership to develop and implement long-term strategies, including growth initiatives, recruitment plans, and service line development for assigned clinics.
• Collaborates with the Chief Executive Officer (CEO), senior leadership, and corporate partners to review and report financial and operational performance metrics, risks, and opportunities.
• Serves as a key representative of the clinics in community relations, outreach, and partnership development activities to support service expansion and organizational visibility.
• Leads the implementation of new physician practices or service lines, ensuring smooth transitions in collaboration with the CEO, Regional Administrators, and corporate departments (HR, Compliance, PPSI, AMR, Legal, etc.).
• Monitors and enforces compliance with policies related to cash controls, billing practices, and patient confidentiality, ensuring corrective actions are taken when necessary.
• Regularly rounds across all practice locations to assess performance, engage with staff and providers, and identify improvement opportunities.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 3-5 years of experience in closely related field with Bachelor's degree required
• 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• MGMA Membership and/or ACMPE Certification strongly preferred