Practice Accounts Receivable Specialist + Patient Care Coordinator

Rocky Mountain Endodontics - Boise; Boise (ID); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401k with matching

Paid time off

Holiday pay

Dental & Vision Insurance

Disability insurance

Flexible Spending Account

Employee Discount Program

Job summary

Rocky Mountain Endodontics - Boise is seeking a Dental Patient Care Coordinator + Accounts Receivable Specialist to join our front desk team in Boise. You will greet patients, manage appointments, verify insurance, and handle billing while ensuring HIPAA compliance and a welcoming experience for every patient.

The role involves collaborating with clinical staff, posting payments, and coordinating with referring practices.

Qualifications

• Must have at least two years of dental Patient Care Coordinator or administrative experience.
• Knowledge of dental insurance plans, claims processing, EOBs, and CDT coding.
• HIPAA compliance and health care office policies.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and welcome patients in a friendly, professional manner.
• Schedule and manage patient appointments and transfers.
• Explain services, insurance, and billing to patients.
• Verify and submit dental insurance claims for prompt reimbursement.
• Post insurance and patient payments accurately.
• Maintain a clean, organized reception and waiting area.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Organizational skills

Reliability and punctuality

Education

High school diploma or equivalent

Tools

Dental software

Job description

Join Our Star Endodontic Team in Boise!Rocky Mountain Endodontics - Boise is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator + Accounts Receivable Specialist to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!Highlights of Patient Care Coordinator Responsibilities:Greet and welcome patients in a friendly and professional mannerSchedule and manage patient appointmentsHandle patient inquiries regarding services, insurance, and billingVerify and process patients’ dental insuranceReview treatment plans, insurance, and out-of-pocket costs with patientsCollect patients’ co-insurance at time of service and after service when necessaryEnter patient information accurately into practice management softwareCoordinate appointments and dental record transfers with referring practicesMaintain a clean and organized reception and waiting areaCollaborate with clinical staff and doctors to ensure seamless patient careVerify dental insurance benefits and eligibility as neededSubmit and monitor dental insurance claims for prompt reimbursementReview outstanding insurance claims and follow up with insurance carriers to resolve delays, denials, and payment discrepanciesPost insurance payments and patient payments accurately and efficientlyEnsure compliance with HIPAA, insurance regulations, and office policies**This is a full-time Patient Care Coordinator position with a schedule of: Tuesday - Friday, 8:00 AM to 5:00 PMWhat We Offer:Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.Potential for monthly performance bonuses!Opportunities for professional development and advancementA supportive and collaborative work environmentConvenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!Additional benefits:Dental & Vision InsuranceDisability insuranceHealth Savings AccountFlexible Spending AccountEmployee Assistance ProgramEmployee Discount ProgramPatient Care Coordinator Qualifications:Proficiency with dental softwareKnowledge of dental insurance plans, claims processing, EOBs, and CDT codingMinimum of two (2) years of dental Patient Care Coordinator or administrative experience is requiredExcellent communication and interpersonal skillsStrong attention to detail, multi-tasking, and organizational skillsKnowledge of dental insurance & billing and healthcare policies (HIPAA)High school diploma or equivalentReliability and punctualityDon’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#INDFH