PR-IT SPECIALIST

TPIS; Guaynabo (PR); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Sick and Vacation Leave

Job summary

TPIS in Guaynabo, PR is seeking an IT Specialist to provide responsive technology support and manage service desk requests across the organization. The role involves troubleshooting hardware, software, network, and business applications, administering user access, and supporting upgrades and projects.

The ideal candidate will combine technical expertise with strong customer service, clear communication, and ownership.

Qualifications

• Associate's degree in Computer Science, Information Technology, or a related field required.
• At least 1 year of experience providing technical support in a multi-user environment preferred.
• Working knowledge of Windows environments, Microsoft Office applications, computer hardware, peripherals, basic networking, and troubleshooting practices.
• Strong written and verbal communication skills in English.
• Valid PR driver's license.
• Availability to visit different locations to provide IT services.
• Available Monday to Friday from 8:00am - 5:00pm. Some overtime may be requested.

Responsibilities

• Configuration and activation of the Electronic Payment Terminal (EPT) as part of a new project deployment at service stations.
• Locating equipment in the warehouse and transporting it to the company’s systems laboratory.
• Programming and configuring POS devices in the company’s systems laboratory.
• Organizing all equipment required for on-site installation.
• Leading the on-site installation process in coordination with the Project Manager.
• Performing on-site installation of all assigned equipment.
• Working with the central team to install and configure the system to bring it online.

Skills

English communication

Education

Associate's degree in Computer Science or IT

Tools

Windows OS

Microsoft Office

Basic networking

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PR-IT SPECIALIST

Guaynabo, PR, PR

10 days ago Requisition ID: 2203

Salary Range: $13.25 To $14.00 Annually

POSITION SUMMARY

The IT Specialist provides responsive, hands-on technology support across the organization. This position manages service desk requests, troubleshoots hardware, software, network, and business application issues, administers user access, maintains accurate technology asset records, and supports system upgrades and technology projects.

The ideal candidate combines technical expertise with excellent customer service, clear communication, and a strong sense of ownership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Configuration and activation of the Electronic Payment Terminal (EPT) as part of the deployment of a new project and installation at service stations
• Locating equipment in the warehouse and transporting it to the company’s systems laboratory
• Programming and configuring POS devices in the company’s systems laboratory
• Organizing all equipment required for on‑site installation
• Leading the on‑site installation process in coordination with the Project Manager
• Performing on‑site installation of all assigned equipment
• Working with the central team to install and configure the system to bring it online

QUALIFICATIONS

• Associate's degree in Computer Science, Information Technology, or a related field required.
• At least 1 year of experience providing technical support in a multi-user environment is preferred.
• Working knowledge of Windows environments, Microsoft Office applications, computer hardware, peripherals, basic networking, and troubleshooting practices.
• Strong written and verbal communication skills in English.
• Valid PR driver's license
• Availability to visit different locations to provide IT services.
• Available Monday to Friday from 8:00am - 5:00pm. Some overtime may be requested.

Compensation

• $13.25 per hour, full time position
• Sick and Vacation Leave

TPIS is an Equal Opportunity Employer (EEO Employer / Affiniative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.