Powersports Service & Parts Lead

Cycles Worldwide, LLC; New York (NY); Vor Ort; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Team environment

Growth opportunities

Competitive pay

Zusammenfassung

Cycles Worldwide, LLC is seeking an experienced Parts & Service Manager to oversee our busy service department and parts operations at our dealership. You will lead technicians, organize parts, and keep customers informed and satisfied.

We value hands-on leaders with powersports or motorcycle service background, excellent communication, and the ability to manage a fast-paced environment. If you thrive in a dynamic shop, this is your opportunity to impact efficiency and profitability.

Qualifikationen

• Experience in motorcycle/powersports service management.
• Experience managing technicians and parts operations.
• Strong knowledge of motorcycle parts and repair procedures.
• Excellent customer service and communication skills.
• Able to lead in a fast-paced environment.

Aufgaben

• Oversee daily operations of service and parts departments.
• Schedule and coordinate service technicians and repairs.
• Monitor productivity, workflow, turnaround times.
• Manage parts inventory and orders.
• Communicate repair estimates and updates to customers.
• Obtain customer authorization for repairs.
• Maintain accurate service records and parts invoices.
• Ensure parts availability with techs to minimize delays.
• Address customer questions and warranty-related matters.
• Maintain a clean, organized department.
• Improve department efficiency and profitability.

Kenntnisse

Leadership

Customer service

Organization

Communication

Powersports knowledge

Problem solving

DMS

Parts catalogs

Tools

DMS

Parts catalogs

Jobbeschreibung

Cycles Worldwide, LLC is seeking an experienced Parts & Service Manager to oversee our busy service department and parts operations at our dealership. You will lead technicians, organize parts, and keep customers informed and satisfied.

We value hands-on leaders with powersports or motorcycle service background, excellent communication, and the ability to manage a fast-paced environment. If you thrive in a dynamic shop, this is your opportunity to impact efficiency and profitability.