Powersports Service Manager | Lead Tech Teams & CSI

Cycles Worldwide, LLC; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Health insurance

Paid time off

Vision insurance

401K

Job summary

Cycles Worldwide, LLC in the United States is seeking a Service Manager to lead the service department across our dealership network. You will drive service processes, optimize CSI scores, and coordinate with sales to maximize profitability and customer satisfaction.

Work in a fast-paced Powersports environment with opportunities to advance. The role offers competitive compensation and benefits including health insurance, paid time off, vision insurance, 401K, and employee discounts.

Qualifications

• Experience in service management at dealerships.
• Knowledge of service best practices.
• Ability to lead multiple technicians.

Responsibilities

• Lead Service Department and technicians.
• Support Sales Department.
• Maintain CSI scores and service metrics.
• Adhere to service processes and standards.

Skills

Service management

Team leadership

CSI focus

Process improvement

Job description

Cycles Worldwide, LLC in the United States is seeking a Service Manager to lead the service department across our dealership network. You will drive service processes, optimize CSI scores, and coordinate with sales to maximize profitability and customer satisfaction.

Work in a fast-paced Powersports environment with opportunities to advance. The role offers competitive compensation and benefits including health insurance, paid time off, vision insurance, 401K, and employee discounts.