Powersports Service Lead & Team Coach

Cycles Worldwide, LLC; Durango, Northern (CO, KY); Hybride; USD 44 000 - 60 000; Plein temps

Résumé du poste

Cycles Worldwide, LLC, a powersports dealership in Durango, seeks a driven Service Manager to lead the service department. You’ll oversee technicians, scheduling, and customer interactions, ensuring high-quality diagnostics and repair work.

You’ll hire and train staff, manage performance reviews, and maintain accurate records of maintenance and service writing. A strong customer focus and teamwork are essential.

Qualifications

• Previous service management or supervisory experience in powersports or automotive.
• Strong mechanical knowledge with hands-on diagnostics, repair, and maintenance.
• Excellent customer service skills and ability to communicate vehicle needs.
• Ability to work collaboratively in a fast-paced environment while managing priorities.

Responsabilités

• Lead and manage the service department team, including hiring, training and performance reviews.
• Schedule, assign and monitor work to ensure efficiency and quality.
• Provide guidance to service technicians in diagnosing and repairing vehicles.
• Maintain records of maintenance and repairs, including auto estimating and service writing.
• Collaborate with other departments to enhance dealership performance and customer satisfaction.

Connaissances

Service management

Mechanical knowledge

Customer service

Team collaboration

Description du poste

Cycles Worldwide, LLC, a powersports dealership in Durango, seeks a driven Service Manager to lead the service department. You’ll oversee technicians, scheduling, and customer interactions, ensuring high-quality diagnostics and repair work.

You’ll hire and train staff, manage performance reviews, and maintain accurate records of maintenance and service writing. A strong customer focus and teamwork are essential.