Powersports Service Advisor: Elevate Customer Experience

Cedar Creek Motorsports; Cedarburg (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental & Vision insurance

Employee discount

Paid training

Performance incentives

Paid holidays

Job summary

Cedar Creek Motorsports, Wisconsin's powersports leader near Milwaukee, is seeking an experienced, energetic service sales person for our fast-paced, family-owned dealership. We operate a 45,000 sq. ft. modern facility and serve 35,000+ loyal customers with top-tier product knowledge.

Join our award-winning team and help customers with service needs, explain costs and timelines, and enhance the ownership experience across motorcycles, ATVs, SxS, snowmobiles and PWCs.

Qualifications

• Strong communication skills
• Detail oriented
• Ability to multi-task in a fast-paced environment
• Team player with initiative

Responsibilities

• Assist service department in maintaining a smooth operation with a high level of customer service
• Diagnose mechanical problems accurately and relay information to customers
• Communicate estimated costs and completion times
• Open/close repair orders and perform cashier duties as needed
• Run VIN numbers for warranty work on manufacturer sites
• Identify additional service needs and upsell where appropriate
• Guide customers around their new purchase and introduce service options

Job description

Cedar Creek Motorsports, Wisconsin's powersports leader near Milwaukee, is seeking an experienced, energetic service sales person for our fast-paced, family-owned dealership. We operate a 45,000 sq. ft. modern facility and serve 35,000+ loyal customers with top-tier product knowledge.

Join our award-winning team and help customers with service needs, explain costs and timelines, and enhance the ownership experience across motorcycles, ATVs, SxS, snowmobiles and PWCs.