Power Solutions Customer Engineer | Drive Technical Wins

Amphenol ICC; Santa Clara (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Engineer to interface with customers and internal teams to design power solutions that meet technical needs.

You will work with engineering, product marketing, and sales to propose concepts, create models and presentations, and provide engineering drawings and test results. Some travel is required.

Qualifications

• Bachelor's degree in mechanical engineering or related field.
• 2+ years' experience providing technical support to produce design wins within the connector industry.
• Proficient with 3D modeling and PDM (Creo and Windchill).
• Familiar with server/storage/networking/data center rack architectures preferred.
• Knowledge of industry specs (UL, EIA, IEC, Telcordia) a plus.

Responsibilities

• Work with customers to develop power solutions that address their needs and satisfy the technical requirements related to power solutions.
• Accurately assess customer's needs, matching them with current products or propose modifications and new concepts for engineering development.
• Product knowledge – Ability to provide the best solution.
• Create models and/or technical presentations to propose concepts and solutions.
• Proficient in internal systems: Windchill, product configurators, etc.
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.
• Know business unit capabilities (Engineering, Thermal, MFG, Test labs).
• Engage thermal engineering and simulation teams to support design proposals and lab testing.
• Show competence on the company and its products, and communicate marketplace trends.
• Help devise strategies to differentiate our products and solutions from competitors.
• Develop a trusted adviser relationship with engineering teams of key customers.
• Lead or participate in new product Voice of Customer activity.
• Meet and exceed strategic objectives.
• Some travel is required.

Skills

Communication

Organization

Customer service

MS Office

Education

Bachelors in Mechanical Engineering

Tools

Creo

Windchill

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Engineer to interface with customers and internal teams to design power solutions that meet technical needs.

You will work with engineering, product marketing, and sales to propose concepts, create models and presentations, and provide engineering drawings and test results. Some travel is required.