Senior Customer Engineer: Power Solutions & Tech Strategy

Amphenol ICC; Dallas (TX); On-site; USD 75,000 - 115,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. ACS serves customer power engineering needs through a strong team, offering design support and technical leadership.

As a Customer Engineer you will interface with customers and internal teams to develop power solutions, create technical presentations, and support new product concepts.

Qualifications

• Bachelor's degree in mechanical engineering or related technical field.
• Minimum of 2 years proven experience providing technical support to produce design wins within the connector industry.
• Proficient in 3D modeling and Product Data Management (Ex: Creo and Windchill).
• Some knowledge of server/storage/networking/data center rack level architectures preferred.
• Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage.

Responsibilities

• Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions.
• Accurately assess customer's needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by engineering team.
• Product knowledge – Ability to provide the best solution.
• Create models and/or technical presentations to propose concepts and solutions.
• Proficient in internal systems: Windchill, product configurators, etc.
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.
• Know business unit capabilities (Engineering, Thermal, MFG, Test labs).
• Engage thermal engineering and simulation teams when needed to support; facilitate lab testing to support design proposals.
• Show competence / expertise on the company and its products, with the ability to identify and communicate emerging trends in marketplace.
• Help devise strategies to differentiate our products and solutions from our competitors.
• Develop a trusted adviser relationship with engineering teams of key customers.
• Lead and/or participate in new product Voice of Customer activity.
• Meet and exceed strategic objectives.
• Some travel is required.

Skills

Verbal and written communication

Organization

Presentation skills

Customer service

Microsoft Office

Education

Bachelor's degree in mechanical engineering

Tools

Creo

Windchill

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. ACS serves customer power engineering needs through a strong team, offering design support and technical leadership.

As a Customer Engineer you will interface with customers and internal teams to develop power solutions, create technical presentations, and support new product concepts.