Customer Solutions Engineer - Power & Interconnect

Amphenol Communications Solutions; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Engineer to interface with customers, engineering, product marketing and sales to address power-related needs and enable design wins.

The role requires a mechanical engineering background, 2+ years of technical support experience in connectors, and proficiency with 3D modeling (Creo) and Windchill. Some travel is required.

Qualifications

• Bachelor's degree in mechanical engineering or related field.
• Minimum of 2 years proven experience providing technical support to produce design wins in the connector industry.
• Proficient in 3D modeling and Product Data Management (Creo and Windchill).
• Familiarity with server/storage/networking/data center rack level architectures advantageous.
• Knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.) a plus.

Responsibilities

• Work with customers to develop solutions that address their needs and satisfy technical requirements related to power solutions.
• Accurately assess customer's needs, match them with current products or propose modifications/new concepts for engineering.
• Create models and/or technical presentations to propose concepts and solutions.
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis, etc.
• Engage with engineering teams across functions to support design proposals.
• Lead or participate in Voice of Customer activities and new product initiatives.
• Travel as required to engage with customers and partners.

Skills

Communication skills

Organization

Customer service

Microsoft Office

Education

Bachelor's degree in mechanical engineering

Tools

Creo

Windchill

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Engineer to interface with customers, engineering, product marketing and sales to address power-related needs and enable design wins.

The role requires a mechanical engineering background, 2+ years of technical support experience in connectors, and proficiency with 3D modeling (Creo) and Windchill. Some travel is required.