Power Service & Parts Coordinator

SUDDEN SERVICE INC; Saraland (AL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

Holidays

401K

Life Insurance

Job summary

Sudden Service INC. in the United States seeks a Service Coordinator to work with customers and Field Service Mechanics to identify maintenance needs and advise on required services.

You will estimate costs for parts and labor to restore lift trucks and process service orders for invoicing, keeping paperwork current. Additionally, you will maintain the service center's records, assist in scheduling, track time and expenses, and manage warranty claims to ensure efficient operations and customer

Qualifications

• High school diploma or GED required.
• Experience in Parts / Service industry preferred.
• Ability to prioritize service work.
• Valid driver's license and clean driving record.
• Strong organization and multitasking skills.

Responsibilities

• Coordinate with customers and field service mechanics to identify maintenance needs.
• Advise customers on necessary services and estimate parts and labor costs.
• Process service and parts orders for invoicing and keep paperwork current.
• Maintain service center records and assist with scheduling and timekeeping.
• Handle warranty claims and prepare reports on sales and expenses.

Skills

Customer service

Multitasking

Organization

Valid driver's license

Education

High School Diploma or GED

Job description

Sudden Service INC. in the United States seeks a Service Coordinator to work with customers and Field Service Mechanics to identify maintenance needs and advise on required services.

You will estimate costs for parts and labor to restore lift trucks and process service orders for invoicing, keeping paperwork current. Additionally, you will maintain the service center's records, assist in scheduling, track time and expenses, and manage warranty claims to ensure efficient operations and customer