Power Parts and Service Coordinator

Taylor Sudden Service Inc.; Summerville (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training and career growth

Job summary

Taylor Sudden Service Inc. is seeking a dependable Power Parts & Service Coordinator to join our team. You will support customers, Field Service Technicians, and parts operations to keep our service flow running smoothly.

This role requires experience in parts or service environments, strong organization, and excellent communication skills. Training and career growth opportunities are offered in a family-owned company with deep roots in the industry.

Qualifications

• Experience in parts or service industry.
• Mechanical aptitude and familiarity with equipment service.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills and comfort with web-based systems.
• Experience supporting technicians or service operations preferred.

Responsibilities

• Coordinate service needs between customers and Field Service Technicians.
• Assist with repair estimates, maintenance needs, and parts identification.
• Process parts and service orders.
• Manage and maintain parts inventory.
• Expedite emergency and backordered parts.
• Support warranty claims and service documentation.
• Track technician activity, expenses, and service records.
• Help ensure customers receive timely, professional service and support.

Skills

Parts experience

Service coordination

Mechanical aptitude

Customer service

Organization

Computer skills

Teamwork

Tools

Inventory software

ERP systems

MS Excel

Job description

Taylor Sudden Service is looking for a dependable, organized, and customer-focused Power Parts & Service Coordinator to join our team.

This is a great opportunity for someone with experience in parts, service coordination, heavy equipment, forklifts, diesel equipment, power generation, or another mechanical service environment.

In this role, you’ll be an important part of keeping our service operation running smoothly by supporting customers, Field Service Technicians, and parts operations.

What you’ll be doing:

• Coordinating service needs between customers and Field Service Technicians
• Assisting with repair estimates, maintenance needs, and parts identification
• Processing parts and service orders
• Managing and maintaining parts inventory
• Expediting emergency and backordered parts
• Supporting warranty claims and service documentation
• Tracking technician activity, expenses, and service records
• Helping ensure customers receive timely, professional service and support

What we’re looking for:

• Parts and/or service industry experience
• Mechanical aptitude and familiarity with equipment service
• Strong customer service and communication skills
• Excellent organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong computer skills and comfort working with web-based systems
• Experience supporting technicians, mechanics, or service operations is highly preferred

Taylor Sudden Service is part of The Taylor Group of Companies, a third-generation, family-owned organization that has been serving customers since 1927.

We offer a competitive benefits package including:

• Training and career growth opportunities

We appreciate the outreach from third‑party recruiters; however, we are currently not engaging with external recruiting or staffing agencies for this role. We kindly ask that agencies refrain from submitting unsolicited résumés or candidate referrals. All recruitment efforts are managed internally.