Power Delivery Work Management Specialist

United Utility Services; Canton (MS); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA and FSA options

401(k) with company match

Paid time off

Company-paid holidays

Short and long-term disability

Job summary

United Utility Services in Canton, MS is hiring a Work Management Specialist to support field operations in work order management, reporting, and closeout processes. You will coordinate with operations, project management, and accounting to ensure revenue and cost capture via the DFR and electronic timesheet processes.

You will manage communications with customers on scheduling, changes, and closeout, while ensuring timely documentation and invoicing.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Proficient in work management and related computer applications.
• Highly proficient in Microsoft Excel Spreadsheet.
• Must have at least five years of relevant experience, with distribution operations/construction exposure preferred.
• Experience in the construction industry or a relatable field is preferred.
• Experience reading, evaluating, interpreting, and communicating provisions of contracts is preferred.
• Experience in planning and scheduling functions.
• Proficient with PC operating systems and Microsoft Office Suite.
• Strong oral and written communication and fundamentals of work scheduling.
• Demonstrates ethical behavior, integrity, and trust; aligns with company values.
• Ability to pass background checks and screenings; willing to work overtime, weekends, and holidays as needed.

Responsibilities

• Primary point of communications with the customer on work order scheduling, status, changes, redlines and closeout.
• Provide field support for work order revision/field changes, problem resolution, and interpretation.
• Provide office support for the execution of work in the field.
• Coordinate with customer for order and delivery of major materials.
• Take ownership of customer issues until resolved, requesting assistance as needed.
• Report job status details to operations personnel and others as requested.
• Collaborate with other work groups to ensure desired customer experience.
• Coordinate with field operations to ensure all work order closeout requirements are met and all necessary documentation submitted timely.
• Ensure all field reporting is submitted, approved, and recorded in a timely manner.
• Prepare invoice packet with all customer and UU required documentation to send to billing department; coordinate with billing for timely invoicing.
• Oversee daily field reporting to capture revenue and ensure accurate reporting and realization.
• Oversee daily electronic timesheet reporting to ensure costs are assigned to jobs.
• Prepare weekly timesheet files to submit to payroll.
• Assist in reconciling work order materials, labor, and equipment to reflect actual field construction.
• Prepare for close-out of construction work orders in the work management system and resolve errors.
• Assist with managing field office and personnel supply needs.

Skills

Work management software

Microsoft Excel

Communication skills

Project scheduling

Office suite

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

Job description

United Utility Services in Canton, MS is hiring a Work Management Specialist to support field operations in work order management, reporting, and closeout processes. You will coordinate with operations, project management, and accounting to ensure revenue and cost capture via the DFR and electronic timesheet processes.

You will manage communications with customers on scheduling, changes, and closeout, while ensuring timely documentation and invoicing.