PostSettlement Case Manager

Skinner Accident and Injury Lawyers; Charles Town (WV); On-site; USD 51,148,000 - 69,282,000; Full time

Job summary

Skinner Accident and Injury Lawyers in West Virginia seeks a Post-Resolution Case Manager to wrap up personal injury cases after settlement. This full-time, in-person role handles medical balance verification, lien negotiation, and final disbursement coordination while maintaining compassionate client communication.

The ideal candidate is detail-oriented, tech-proficient, and able to manage multiple tasks with strong follow-up.

Qualifications

• Strong attention to detail.
• Solid analytical and math skills.
• Professional and confident on the phone.
• Highly organized with strong follow-up and relationship management skills.
• Friendly, empathetic, and client-centered approach.
• Previous experience in personal injury law, insurance claims, or medical billing is a plus.
• Proficiency in Microsoft Office is required; familiarity with case management software (we use Filevine) is a plus.

Responsibilities

• Contact medical providers and insurance companies to confirm balances.
• Negotiate reductions on medical bills and liens.
• Coordinate signatures and final documents.
• Communicate clearly and empathetically with clients.
• Track outstanding items and follow up persistently.
• Ensure accurate, timely disbursements.

Skills

Attention to detail

Analytical skills

Phone professionalism

Organizational skills

Empathy and client focus

Microsoft Office

Filevine (case management)

Tools

Microsoft Office

Filevine

Job description

We are seeking a Post-Resolution Case Manager (Settlement & Disbursement Coordinator) for a Plaintiff's Personal Injury Firm. Are you detail-oriented, comfortable on the phone, and confident in negotiating reductions? Join our dedicated team as a Post-Resolution Case Manager, where you'll help wrap up their Personal Injury case after settlement. The Post-Resolution Case Manager role is a full-time, in-person position. Hours of operation are Monday - Friday, 8:30 AM - 5:00 PM. If you're driven, compassionate, and ready to make a difference at the end of clients' journeys.

Responsibilities

• Contact medical providers and insurance companies to confirm balances
• Negotiate reductions on medical bills and liens
• Coordinate signatures and final documents
• Communicate clearly and empathetically with clients
• Track outstanding items and follow up persistently
• Ensure accurate, timely disbursements

Qualifications

• Strong attention to detail
• Solid analytical and math skills
• Professional and confident on the phone
• Highly organized with strong follow-up and relationship management skills
• Friendly, empathetic, and client-centered approach
• Previous experience in personal injury law, insurance claims, or medical billing is a plus
• Proficiency in Microsoft Office is required; familiarity with case management software (we use Filevine) is a plus

Compensation

$21 hourly