Postal Strategy Lead: Cut Costs, Boost Mail ROI

SeaChange; Plymouth (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and dental benefits

401K with matching

Paid time off and holidays

Parental leave

Volunteer time

Job summary

SeaChange is seeking a Postal Strategist who translates USPS rules, rate changes, and postal programs into smart business moves. You’ll lead client consultations, identify savings, and guide strategy across USPS developments to grow revenue.

You will train teams, create client communications, and manage vendor relationships while representing SeaChange at industry events. A strong track record in postal or direct mail is required.

Qualifications

• Five or more years of USPS postal experience (regulations, rates, sortation, mailing prep).
• Five or more years of print and direct mail industry experience; client-facing preferred.
• Ability to explain complex rules and data in plain business language.
• Strong presentation, relationship-building, and business-writing skills.
• Experience analyzing postage and mail data, building savings models, and ROI.
• Proven success delivering postal savings via commingling, co-mailing, destination entry, drop shipping, and mail-piece optimization.
• Working knowledge of USPS promotions, Postal One, BCG, Informed Visibility, and Mail.dat.
• Window Book and BCG experience or willingness to be trained; familiarity with BCC or Satori a plus.
• Experience managing vendor relationships, pricing conversations, and contracts.
• Ability to work independently, juggle priorities, and collaborate across teams.
• Bachelor’s degree in business/marketing/communications/supply chain or equivalent experience.
• MS Office proficiency, especially PowerPoint and Excel.

Responsibilities

• Lead client consultations and reviews; translate postal topics into practical actions.
• Identify savings opportunities through commingling, co-mailing, destination entry, drop shipping, and mail-piece optimization.
• Monitor USPS and industry developments; forecast trends; recommend actions for pricing, services, retention and growth.
• Support proposals, RFPs, pricing discussions, and onboarding with postal recommendations and postage estimates.
• Train Sales, New Business Development, and Client Experience teams to discuss postal opportunities.
• Create client communications, market updates, FAQs, newsletters, blogs and training materials.
• Own relationships with USPS and vendors (Pitney Bowes, UBM); support performance, pricing, contracts and renewals.
• Set direction for tactical postal work; review performance data and savings; partner with Postal Affairs Specialist.
• Provide backup coverage for daily mail-entry work (Window Book, Mail.dat, USPS BCG) during absences or high-volume periods.
• Represent SeaChange at industry events and bring insights back to teams and clients.

Skills

USPS postal knowledge

Print and direct mail

Explain complex rules clearly

Presentation & relationships

Data analysis & ROI modeling

Vendor management

English fluency

USPS promotions knowledge

Education

Bachelor’s degree or equivalent in business/marketing/communications/supply chain

Tools

Window Book

BCG

Satori

Mail.dat

Job description

SeaChange is seeking a Postal Strategist who translates USPS rules, rate changes, and postal programs into smart business moves. You’ll lead client consultations, identify savings, and guide strategy across USPS developments to grow revenue.

You will train teams, create client communications, and manage vendor relationships while representing SeaChange at industry events. A strong track record in postal or direct mail is required.