Post Vehicle Recovery Administrative Assistant - Remote

Motorola Solutions; Schaumburg (IL); Remote; USD 37,000 - 46,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Mot orola Solutions is seeking a detail-oriented Post Vehicle Recovery Administrative Assistant for a fully remote role. The position involves processing assignments, completing services, and releasing lender assets after service execution.

Communication with banks and field agents is routine, and strong data-entry skills are essential. Ideal candidates will have at least two years of customer service experience, a high school diploma or GED, and the ability to work across multiple systems in a

Qualifications

• Two years of customer service experience.
• High School Diploma or GED required.
• Legal authorization to work in the U.S. indefinitely; no sponsorship available.

Responsibilities

• Administrate processing of assignments and completion of services.
• Release of lender assets upon service completion.
• Maintain regular communication with banks and field agents.
• Work across multiple systems and screens; use inbound/outbound calls for data entry.

Skills

Customer service

Communication skills

Data entry

Microsoft Office

Google Suite

Multitasking

Teamwork

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office

Google Suite

CRM databases

Job description

Post Vehicle Recovery Administrative Assistant - Remote

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Secure Collateral Management is a repossession forwarding division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.

Job Description

NOTE: THIS IS A FULLY REMOTE POSITION, 1 year of remote work experience is required.

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Post Vehicle Recovery Administrative Assistant to join our team. This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills.

• Must be able to work full-time, M-F 9-6CST
• Remote work experience is required
• High multi-tasking environment
• Experience handling escalations
• Work within multiple systems
• Utilize client/lender databases, if applies, to execute specific lender requirements.
• Work in upwards of 15 different tabs between multiple screens
• Excellent customer service and communication skills
• Ability to work independently as well as within a team
• Seeking candidate with strong computer skills and internet savvy
• Follow through and ownership of work to completion required.
• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum

Highly Preferred

• 1 Year of experience in the Repossession industry

Target Base Salary- $41,600

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Minimum 2 years customer service experience
• High School Diploma or G.E.D.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.