Post-Sale Deed Team Member, Default Services -REO

ServiceLink IP Holding Company, LLC; Moon Township (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

ServiceLink is seeking a detail-oriented Deed Team member to process and review real estate closing documents in our Moon Township office. You will maintain workflow, communicate with internal and external clients, and ensure timely completion of recording and filing tasks.

The role requires precise document handling, familiarity with mortgage/real estate processes, and the ability to meet tight deadlines in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• Knowledge of Windows software applications.
• Good communication and customer service skills.
• Strong organizational skills and ability to multitask.

Responsibilities

• Maintain open communication with team members, management and client.
• Review and process daily work to ensure deadlines are met and re-conveyances are avoided.
• Resolve inquiries from internal and external clients professionally and promptly.
• Attend twice weekly team meetings and document milestones in the system.
• Order Deeds and process Deed revisions and corrections.

Skills

Communication skills

Customer service

Positive attitude

Education

High School diploma or equivalent

Tools

Windows software applications

Job description

Overview

Are you someone who can process and review real estate closing documentation? ServiceLink, one of the top providers in the Mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Deed Team, Team Member, REO Post Sale. The ideal candidate will enjoy working with their customers, both internal and external, be detail oriented and driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

**Note- This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be located within reasonable commuting distance of ServiceLink's office, and must be willing and able to work in-office on a daily basis.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

• Maintain open communication with team members, management and client.
• Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner.
• Review daily work in progress to ensure all assigned tasks are completed and all deadlines are met to avoid re-conveyances.
• Participate in Client calls
• Sending out documents to be executed.
• Process documents received which could include:
  • Adding to mail log
  • Scanning of documents
  • Uploading documents to system
  • Uploading documents to Client systems
  • Filling documents in cabinet.
• Review documents prior to accepting recording instructions which could include calling and verifying taxes and water bills owed and requesting municipal lien certs.
• Review and prepare documents to be submitted for recording.
• Resolve rejected document issues affecting the recording of the documents on time to avoid re-conveyances.
• Complete Client Rails.
• Monitor and maintain Recording instruction mailbox.
• Order Deeds when requested.
• Process Deed revisions and corrections.
• Process Deed reporting

Responsibilities

• Reviews daily work in progress to ensure all assigned duties are completed and all deadlines are met to avoid re-conveyances.
• Maintain open communication with team members, management and client.
• Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner.
• Attend and participate in twice weekly team meetings.
• Accurately complete all proper milestones and notes are completed within the system in order to maintain and meet deadlines.
• Be accountable for your accuracy, efficiency, timeliness, and completion of duties.
• Adhere to the company handbook policies at all times
• All other duties as assigned

Qualifications

• High School diploma or equivalent required.
• Knowledge of windows software applications.
• Possess a positive, can do attitude at work and on the floor.
• Possess good communication and customer service skills.
• Must possess good organizational skills, ability to handle multiple tasks simultaneously.