Post-Adoption Services Coordinator — Flexible, Remote

Catholic Charities Boston; Boston (MA); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible hours

Job summary

Catholic Charities Boston is seeking a Part-Time Post-Adoption Services Coordinator to oversee adoption records and facilitate services requested by members of the adoption constellation. You will handle applications, coordinate communications, and ensure confidentiality under federal and state laws.

The role involves maintaining records, responding to inquiries, traveling between facilities as needed, and occasionally working remotely with on-site archiving duties.

Qualifications

• Bachelor’s degree preferred; experience may substitute.
• Experience in social work or social services preferred.
• Strong writing skills; ability to handle confidential information.

Responsibilities

• Maintain consistent professional communication with all members of the adoption constellation.
• Maintain professional boundaries and confidentiality.
• Respond to phone and email inquiries promptly.
• Maintain organized records of all applications.
• Track inquiries and record communications with applicants and/or other members of the adoption constellation.
• Retrieve and review adoption case files; travel between facilities as needed.
• Work primarily in an office environment, both onsite and remotely, with occasional travel to Boston-area sites to access archived records and storage areas that may contain dust.
• Prepare non-identifying summaries of adoption case files.
• Facilitate search and reunions for adoptees and birth parents.
• Comply with all state, federal, and agency adoption policies and confidentiality laws.
• Update department policy documents as needed.
• Monitor all channels of communication including emails, phone calls, and incoming mail while tracking all requests and applications.
• Deliver payments associated with application fees to appropriate accounting personnel.

Skills

Strong writing skills

Independent worker

Communication skills

Decision-making

Research skills

Organizational skills

Confidentiality

Travel between facilities

Education

Bachelor’s degree preferred

Experience may substitute degree

Tools

Microsoft Office Suite

Online research tools

Job description

Catholic Charities Boston is seeking a Part-Time Post-Adoption Services Coordinator to oversee adoption records and facilitate services requested by members of the adoption constellation. You will handle applications, coordinate communications, and ensure confidentiality under federal and state laws.

The role involves maintaining records, responding to inquiries, traveling between facilities as needed, and occasionally working remotely with on-site archiving duties.