Post-Acute Care Coordinator

MetroWest Medical Center; Framingham (MA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with employer match

Paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Job summary

MetroWest Medical Center is seeking a clerical/clinical support role to assist with post-acute referrals under RN Case Manager or Social Work supervision. Responsibilities include arranging post-discharge services, using the Tenet Case Management system, and communicating with patients and families.

The position emphasizes documentation, follow-up on referrals, and collaboration with the care team to ensure smooth transitions and coverage for Medicare patients prior to discharge.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in clerical or healthcare field. Preferred: Acute hospital experience.
• Preferred: Paramedic, EMT, or Certified Nursing Assistant

Responsibilities

• Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff, utilizing the electronic Tenet Case Management system.
• Provides patients and families with choices of post-acute providers per Tenet policy. Responds to post-acute providers timely, and completes referrals per Tenet policy.
• Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW, and the healthcare team, patient/family and post-acute providers.
• Completes tasks as assigned by RN or LVN Case Manager and/or SW staff.
• Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options.
• Performs related duties as required

Skills

Clerical experience

Healthcare experience

Education

High school diploma

Job description

MetroWest Medical Center is seeking a clerical/clinical support role to assist with post-acute referrals under RN Case Manager or Social Work supervision. Responsibilities include arranging post-discharge services, using the Tenet Case Management system, and communicating with patients and families.

The position emphasizes documentation, follow-up on referrals, and collaboration with the care team to ensure smooth transitions and coverage for Medicare patients prior to discharge.