Position Title Financial Aid Administrator

New York University; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

New York University in New York, NY is seeking a Financial Aid Analyst to ensure the integrity of complex financial aid systems, support timely and compliant processing, and provide accurate data to students and staff.

The role requires collaboration with cross-functional teams, expertise in PeopleSoft and related platforms, and strong communication to translate technical concepts for non-technical audiences.

Qualifications

• Bachelor's degree required; master's preferred.
• 3+ years with PeopleSoft Campus Solutions (Financial Aid, Student Records, etc.) or equivalent.
• Experience integrating external software platforms (Blackbaud, CampusLogic, College Board) and strong data/reporting skills.

Responsibilities

• Maintain integrity of complex financial aid systems and ensure timely, compliant processing for NYU students and staff.
• Exercise independent judgment in managing operational details and data across platforms.

Skills

Data analysis

Communication

Problem solving

Attention to detail

Education

Bachelor's Degree

Master's Degree in related field

Tools

PeopleSoft Campus Solutions

CampusLogic

Blackbaud

IDOC

Job description

Position Summary

Maintains integrity of complex, interconnected financial aid systems to support the delivery of timely, effective and compliant financial aid to NYU students. Exercise independent judgment in the management of operational details of financial aid processes and data. Ensure the highest levels of accuracy in financial information and support for software platforms utilized by the Office of Financial Aid are provided to NYU students and staff.

Qualifications

Required Education: Bachelor's Degree

Preferred Education: Master's Degree in related field

Required Experience: 3+ years experience with Peoplesoft Campus Solutions module (Financial Aid, Student Records, Student Financials, Academic Advisement, Campus Community, Admissions, etc.) or an equivalent combination of education and experience. Experience integrating outside software vendor platforms (Blackbaud, CampusLogic, College Board).

Required Skills, Knowledge and Abilities: Ability to use, identify and process issues regarding technology and information systems to support work and develop data (PeopleSoft, CampusLogic, ImageNow, IDOC, ServiceLink, etc.). Ability to run wide range of reports proactively and reactively to support day to day financial aid monitoring, longer term planning and troubleshooting. Demonstrate an interest to continuously enhance technical skills and learn new ones; applies technical knowledge and innovation to enrollment service processes and complex functional problem solving. Excellent communication skills - oral and written. Be able to effectively communicate systems and impact in layman terms to enhance training and understanding for students and colleagues. Ability to identify system and service inefficiencies – addressing and providing recommendations accordingly. Excellent organizational, interpersonal, communication and client support skills. Significant knowledge of Title IV and institutional financial aid processes and systems. Possess dedication to a compliant, service oriented environment. Use of Federal Student Aid (FSA) systems

Preferred Skills, Knowledge and Abilities: Fluency in Microsoft Excel, SQL. Familiarity with Financial Aid Software platforms (CampusLogic, Blackbaud Award Management, College Board IDOC). Prior experience working with Peoplesoft

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $84,700.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.