Position Title Assistant Director, Systems

New York University; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

New York University is seeking an Assistant Director, Systems to plan, manage, and evaluate Admissions and Admissions-related software and SaaS platforms, including Technolutions Slate, Common App, and College Board. The role ensures system reliability, data quality, and smooth data flows for applicant processing.

You will partner with leadership, central IT, and external vendors, oversee daily systems operations, implement enhancements, and align technology with institutional strategy.

Qualifications

• Bachelor's degree required; 2+ years supporting SaaS apps, system administration, CRMs, or database environments.
• Experience in higher education admissions/enrollment operations preferred.
• Strong data privacy, security, and access-control knowledge; ability to communicate with technical and non-technical stakeholders.

Responsibilities

• Plan, manage, and evaluate Admissions software and SaaS platforms to ensure reliability and data quality.
• Partner with leadership, central IT, and external vendors to manage system operations and enhancements.
• Align technology with institutional strategy and oversee data flow to/from Slate CRM for applicant processing.

Skills

System administration

Data integrations

APIs

Communication skills

Data privacy

Education

Bachelor's Degree

Tools

Technolutions Slate

Common App

College Board

PeopleSoft

Job description

Position Summary

The Assistant Director, Systems plans, manages, and evaluates Admissions and Admissions-related software and SaaS platforms (including Technolutions Slate, Common App, and College Board), ensuring high system reliability, operational software integrations, and data quality. Partner with leadership, central IT, and external vendors, manage daily systems operations, implement system enhancements, and aligns technology with institutional strategy. By delivering oversight for enterprise University software tools, specifically managing data flow to and from Technolutions Slate CRM, this role enables seamless operational strategies for applicant and prospective student processing when safeguarding continuous system stability and data integrity.

Qualifications

Required Education:Bachelor's DegreeRequired Experience:2+ years Hands-on experience supporting SaaS applications, system administration, CRMs, or database environments within an administrative unit or departmental setting. Demonstrated understanding of technical troubleshooting, issue escalation, and secure data handling.Preferred Experience:3+ years Experience in a higher education environment, specifically within Admissions, Registrar, or Enrollment Management operations.Required Skills, Knowledge and Abilities:Basic understanding of system administration, database maintenance, and data integrations. Strong attention to detail, analytical mindset, and organizational skills. Ability to follow strict data privacy, security, and access control protocols. Clear verbal and written communication skills to collaborate effectively with technical and non-technical stakeholders.Preferred Skills, Knowledge and Abilities:Familiarity with Technolutions Slate and higher education Student Information Systems (e.g., PeopleSoft, Banner). Basic understanding of data exchange protocols (APIs, flat-file transfers, SFTP) and error log analysis.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $84,700.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.