Position: Business Office Manager

North Auburn Care; Auburn (WA); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

401k

Life and Disability Insurance

Paid Time off

Job summary

North Auburn Care, located in Auburn, WA, is seeking a Business Office Manager to oversee admission paperwork, Medicaid coordination, and billing operations. A $5,000 sign-on bonus is offered, with quarterly installments during the first year of employment.

The role requires experience in long-term care billing, familiarity with Medicaid/Medicare, and strong organizational abilities to manage AR, payer sources, and resident trust accounts. Excellent English communication is essential.

Qualifications

• Billing experience in healthcare settings.
• Knowledge of Medicaid/Medicare processes.
• Experience in long-term care or similar facility operations.
• Ability to plan, organize, and work autonomously.
• Proficiency in reading/writing/speaking English.

Responsibilities

• Assist Admissions Director with admission paperwork.
• Coordinate Medicaid paperwork with residents.
• Enter payer source changes into PCC.
• Handle AR and collections tasks.
• Manage Resident Trust accounts.
• Answer and route incoming calls.
• Billing for Medicare/Medicaid and private insurers.

Skills

Billing experience

Medicaid/Medicare knowledge

Long term care experience

Autonomy & organization

English literacy

Job description

$5,000 SIGN-ON BONUS OFFERED NOW! Will be paid in quarterly installments during first-year of hire.

Position: Business Office Manager

Pay Range: $32.00 - $37.00/HR DOE

Location: North Auburn Care, 2830 I St NE, Auburn, WA 98002

About Us

At North Auburn Care (a Caldera Care facility), we are dedicated to creating a warm and welcoming environment that feels like home. Awarded the Five-Star Quality Measures from CMS. Our commitment to our residents is exemplified by our team of compassionate employees. We take pride in providing top-notch care, delivering the highest standards of excellence. When a loved one comes to our facility, they will be well cared for, will feel heard, and will know that they matter. We strongly believe that the key to this is through our incredible staff! Come join our amazing team!

What you will do:

• Work alongside Admissions Director to complete and file all necessary admission paperwork
• Coordinate Medicaid paperwork with residents
• Coordinate and implement all payer source changes into PCC
• AR and Collections tasks
• Manage Resident Trust account
• Answer and transfer incoming phone calls
• Billing (Medicare, Medicaid, Private insurance, etc.)

Must have:

• Long term care experience preferred, particularly in an Accounts Receivable, admissions support, or business office setting
• Previous experience in billing various medical insurances required
• Knowledge of the Medicaid and Medicare processes required
• Ability to organize, plan, and work autonomously
• Education or experience sufficient to meet position requirements
• Ability to read, write, speak, and understand English
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff
• Have special interest and positive attitude about working with long-term care residents

Caldera Cares for you!

• Competitive pay scale
• Full benefits package - Medical, Dental, and Vision
• 401k
• Life and Disability Insurance
• Paid Time off

Grow with Caldera

• Tuition Reimbursement
• Clinical Scholarships
• Continued Education
• Leadership training
• Scholarship Programs

Pay Transparency Statement

Compensation for roles at North Auburn Care varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state and local law, North Auburn Care provides a reasonable pay scale to include the hourly or salary range that North Auburn Care expects to pay for roles they may be hired in Washington, as stated below:

Pay Range: $32.00 - $37.00/HR DOE