POS Project Manager: On-Site & Remote Rollouts

Ecr-Software-Corporation; Boone (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

ECRS in Boone, NC is seeking an organized Project Manager to oversee POS rollout projects from initiation through delivery. You will coordinate across Sales, Deployment, Support, Services, Development, and Marketing to ensure smooth customer implementations with both on-site and remote management.

Responsibilities include leading kickoff meetings, defining objectives, creating and tracking tasks, coordinating resources, and communicating progress.

Qualifications

• Two-year degree or equivalent prior experience.
• Planning and project management experience.
• Excellent oral and written communication skills.
• Extremely strong organizational skills.
• Ability to manage multiple priorities with the flexibility to meet changing needs.

Responsibilities

• Organize introductory meetings with the Sales Executive and customer to understand and review the project once a signed contract and deposit are received.
• Work with assigned customer accounts to determine goals and objectives.
• Create and assign project issues with clear goals and target dates for each implementation task and monitor regularly.
• Create ECRS Support Desk issues as needed and monitor communication and updates until resolved during installation.
• Schedule and coordinate meetings with customers with agendas and detailed action steps.
• Coordinate with Deployment and Inventory to ensure equipment is pulled and staged per requirements.
• Assist with documenting customer requirements for product enhancements.
• Work with Development and Sales to prepare estimates and specs and manage timelines.
• Manage phased rollouts for multi-store sites with on-site visits and training.
• Schedule onsite and remote resources to meet installation schedules and report weekly.
• Conduct post-implementation project summary meetings with customers to review process and outcomes.

Skills

Project planning

Communication

Organization

Time management

Self-motivation

Education

Two-year degree or equivalent

Job description

ECRS in Boone, NC is seeking an organized Project Manager to oversee POS rollout projects from initiation through delivery. You will coordinate across Sales, Deployment, Support, Services, Development, and Marketing to ensure smooth customer implementations with both on-site and remote management.

Responsibilities include leading kickoff meetings, defining objectives, creating and tracking tasks, coordinating resources, and communicating progress.