- Location: Brownwood, Texas, United States
CLERK
Overview:
Are you passionate about helping others achieve goals that may seem out of reach? Are you seeking a challenging yet deeply rewarding career where your primary focus is on enhancing the quality of life for individuals and families? If so, we have an exceptional opportunity for a dedicated CLERK to join our team.
At Center for Life Resources, we put family first and are committed to making a meaningful difference in the lives of those we serve. This is your chance to be part of a compassionate, mission-driven team and begin building a fulfilling and impactful career.
Details:
Working Dept: HCS
Full time
Position: 3037
Salary: $10.78-$12.50 per hour; DOEEQ
Benefits:
Full time employees will enjoy a competitive benefits package with options for you and your family including:
- Paid Time Off—beginning at 16 hours per month
- Paid Holidays—13 per calendar year
- 457 Employee paid
- Health Insurance—company paid
- Life Insurance—company paid
- Vision Insurance
- Dental Insurance
- Aflac Insurance
- Flexible Spending Account
Essential Duties and Responsibilities:
Duties may vary based on specific program and position, and may include but are not limited to the following:
- Maintain consumer files, including data entry and the creation, organization, and maintenance of primary and secondary files.
- Work independently while exercising sound judgment and critical thinking skills.
- Communicate professionally and effectively with consumers, staff, community partners, and members of the public.
- Create and maintain a welcoming, respectful, and customer-service-oriented environment for consumers, staff, and visitors.
- Review consumer records, reports, and tracking systems to identify upcoming or overdue paperwork requirements and assist in ensuring required consents, releases, and administrative documents remain current.
- Assist with the completion, collection, organization, and filing of non-QMHP documentation in accordance with agency policies and procedures.
- Contact consumers by phone, text, mail, or other approved methods to remind them of upcoming appointments and paperwork requirements.
- Operate agency vehicles safely and responsibly while following all traffic laws and agency policies.
- Maintain a valid driver's license and an acceptable driving record.
- Demonstrate punctuality and reliability by arriving on time for work, appointments, transportation services, and assigned duties.
- Exercise sound judgment, professionalism, and confidentiality when interacting with consumers, families, staff, and community partners.
- Perform other duties as assigned to support agency operations and consumer services.
Competencies
- Self-motivated with the ability to work independently and take initiative.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills in the English language.
- Ability to collaborate effectively with diverse individuals, interdisciplinary teams, and systems.
- Proficient in accurately and objectively recording data and documentation.
- Proficient in the use of computers using Microsoft Word and Excel.
- Ability to manage multiple schedules, deadlines, and priorities.
- Ability to maintain confidentiality and handle sensitive consumer information in accordance with agency policies and HIPAA requirements.
- Excellent attendance and punctuality record.
- Safe driving history and ability to transport consumers.
- Comfortable working independently with minimal supervision.
- Experience in customer service, healthcare, social services, case management support, or office administration preferred.
Education and Experience:
- High school diploma or GED required.
- Experience in healthcare, social services, customer service, or office administration preferred.
- Thorough background in filing strongly desired.
Certifications, Licenses, and Registrations:
- Valid Driver’s License required.