CLERK II POS#2002

Center For Life Resources; Brownwood (TX); Hybrid; USD 15,000 - 17,000; Full time

Benefits offered by this job

Paid Time Off beginning at 16 hours

13 Holidays per year

457 Employee paid

Health Insurance—company paid

Life Insurance—company paid

Vision Insurance

Dental Insurance

Aflac Insurance

Flexible Spending Account

Job summary

Center For Life Resources in Brownwood, TX seeks a Rehab Therapist Tech MH to support adults with mental health services. This full-time role focuses on coordinating care, scheduling with case managers, and assisting with administrative tasks in a compassionate team environment.

You will maintain consumer files, facilitate appointments, provide transportation as needed, and uphold HIPAA standards while delivering courteous, client-centered service within the Adult Mental Health program.

Qualifications

• High school diploma or GED required.
• Experience in behavioral health, healthcare, social services, customer service, or office administration preferred.
• Thorough background in filing strongly desired.

Responsibilities

• Maintain consumer files, including data entry and the creation, organization, and maintenance of primary and secondary files.
• Work independently while exercising sound judgment and critical thinking skills.
• Communicate professionally and effectively with consumers, staff, community partners, and members of the public.
• Create and maintain a welcoming, respectful, and customer-service-oriented environment for consumers, staff, and visitors.
• Assist consumers with scheduling, confirming, and rescheduling appointments with assigned case managers, service providers, and other agency staff.
• Coordinate with case managers and other staff to facilitate timely follow-up appointments and continuity of care.

Skills

Communication

Time management

Confidentiality

Customer service

Organizational skills

Education

High school diploma or GED

Tools

MS Word

MS Excel

Vehicle operation

Job description

Location: Brownwood, Texas, United States

Rehab Therapist Tech MH

Overview

Are you passionate about helping others achieve goals that may seem out of reach? Are you seeking a challenging yet deeply rewarding career where your primary focus is on enhancing the quality of life for individuals and families? If so, we have an exceptional opportunity for a dedicated Rehab Therapist Tech to join our team.

At Center for Life Resources, we put family first and are committed to making a meaningful difference in the lives of those we serve. This is your chance to be part of a compassionate, mission-driven team and begin building a fulfilling and impactful career.

Details

Working Dept: Adult Mental Health

Full time

Position: 2002

Salary: $10.78-$12.50 per hour; DOEEQ

Benefits

• Paid Time Off beginning at 16 hours per month
• Paid Holidays—13 per calendar year
• 457 Employee paid
• Health Insurance—company paid
• Life Insurance—company paid
• Vision Insurance
• Dental Insurance
• Aflac Insurance
• Flexible Spending Account

Essential Duties and Responsibilities

• Maintain consumer files, including data entry and the creation, organization, and maintenance of primary and secondary files.
• Work independently while exercising sound judgment and critical thinking skills.
• Communicate professionally and effectively with consumers, staff, community partners, and members of the public.
• Create and maintain a welcoming, respectful, and customer-service-oriented environment for consumers, staff, and visitors.
• Assist consumers with scheduling, confirming, and rescheduling appointments with assigned case managers, service providers, and other agency staff.
• Review consumer records, reports, and tracking systems to identify upcoming or overdue paperwork requirements and assist in ensuring required consents, releases, and administrative documents remain current.
• Assist with the completion, collection, organization, and filing of non-QMHP documentation in accordance with agency policies and procedures.
• Contact consumers by phone, text, mail, or other approved methods to remind them of upcoming appointments and paperwork requirements.
• Assist consumers with completing basic administrative forms that do not require a QMHP or licensed professional.
• Coordinate with case managers and other staff to facilitate timely follow-up appointments and continuity of care.
• Maintain accurate records of contacts, appointment scheduling activities, transportation services, and completed administrative tasks.
• Provide transportation assistance to consumers as needed, including transporting consumers to and from appointments, community resources, and other approved destinations.
• Operate agency vehicles safely and responsibly while following all traffic laws and agency policies.
• Maintain a valid driver's license and an acceptable driving record.
• Demonstrate punctuality and reliability by arriving on time for work, appointments, transportation services, and assigned duties.
• Exercise sound judgment, professionalism, and confidentiality when interacting with consumers, families, staff, and community partners.
• Perform other duties as assigned to support agency operations and consumer services.

Competencies

• Self-motivated with the ability to work independently and take initiative.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills in the English language.
• Ability to collaborate effectively with diverse individuals, interdisciplinary teams, and systems.
• Proficient in accurately and objectively recording data and documentation.
• Proficient in the use of computers using Microsoft Word and Excel.
• Ability to manage multiple schedules, deadlines, and priorities.
• Ability to maintain confidentiality and handle sensitive consumer information in accordance with agency policies and HIPAA requirements.
• Excellent attendance and punctuality record.
• Safe driving history and ability to transport consumers.
• Comfortable working independently with minimal supervision.
• Experience in customer service, healthcare, social services, case management support, or office administration preferred.

Education and Experience

• High school diploma or GED required.
• Experience in behavioral health, healthcare, social services, customer service, or office administration preferred.
• Thorough background in filing strongly desired.