Portuguese-Speaking Customer Service Specialist – Energy

Employers from Greece; United States; Remote; USD 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Greek language lessons

Zusammenfassung

Patrique Mercier Recruitment By Nellie in the United States seeks a Portuguese-speaking Customer Service Representative for the Energy (Oil & Gas) sector. You will handle inquiries via phone, email, and chat, providing accurate information and supporting clients throughout their journey.

Fluency in Portuguese and English, strong communication skills, and experience in customer service are required. The role offers a robust benefits package and a relocation option for candidates willing to

Qualifikationen

• Fluency in Portuguese and English (written and spoken).
• Experience in customer service, preferably in Energy/Oil & Gas industries.
• Excellent communication and interpersonal skills.
• Discretion and professionalism with sensitive information.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills and multitasking ability.
• Interest in energy sector and willingness to learn about industry developments.

Aufgaben

• Provide exceptional customer service to Portuguese-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to services, accounts, and product information.
• Support clients throughout their journey, from initial inquiries to post-sale support.
• Handle complaints professionally and ensure timely resolution.
• Maintain knowledge of services and industry regulations to provide accurate information.
• Document all interactions and maintain records for compliance and service improvement.
• Collaborate with internal teams to address complex inquiries and provide tailored solutions.

Kenntnisse

Portuguese fluency

English fluency

Customer service experience

Strong communication

Discretion & professionalism

CRM software

MS Office

Detail-oriented

Interest in energy sector

Tools

CRM software

MS Office

Jobbeschreibung

Patrique Mercier Recruitment By Nellie in the United States seeks a Portuguese-speaking Customer Service Representative for the Energy (Oil & Gas) sector. You will handle inquiries via phone, email, and chat, providing accurate information and supporting clients throughout their journey.

Fluency in Portuguese and English, strong communication skills, and experience in customer service are required. The role offers a robust benefits package and a relocation option for candidates willing to