Remote Portuguese Customer Care Expert — Greece Relocation

Mercier Consultancy Group; United States; A distancia; USD 23.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th & 14th salaries

Performance bonus

Training programs

Health insurance

Relocation package

Descripción de la vacante

Mercier Consultancy Group is seeking Portuguese Speaking Customer Care Experts to join our remote team in Greece. You will provide frontline support to international clients via phone, email, and live chat, upholding brand standards and customer satisfaction.

Ideal candidates are native or fluent in Portuguese with strong English skills, possess an EU passport, and thrive in a fully remote environment. We offer a comprehensive relocation package, paid training, health coverage, and generous

Formación

• Native or fluent Portuguese (spoken and written).
• Excellent command of English for international communication.
• Valid EU passport required.
• Remote work environment with team engagement.
• Previous experience in customer-facing roles is an advantage.

Responsabilidades

• Deliver exceptional support to clients via phone, email, and live chat.
• Maintain high levels of customer satisfaction by resolving inquiries efficiently.
• Represent international brands with top-tier service standards.
• Document interactions in the internal database system.
• Collaborate with cross-functional teams to identify service improvements.
• Participate in ongoing training sessions to stay updated on product knowledge.

Conocimientos

Portuguese language

English language

Descripción del empleo

Mercier Consultancy Group is seeking Portuguese Speaking Customer Care Experts to join our remote team in Greece. You will provide frontline support to international clients via phone, email, and live chat, upholding brand standards and customer satisfaction.

Ideal candidates are native or fluent in Portuguese with strong English skills, possess an EU passport, and thrive in a fully remote environment. We offer a comprehensive relocation package, paid training, health coverage, and generous