Portuguese Fraud Operations Analyst - Athens

speakit; Kentucky; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Private healthcare insurance

Ticket Restaurant card

Complete relocation support

Training in fraud detection & AML

Modern central office workspace

Job summary

speakit is seeking a Portuguese-speaking Fraud Operations Analyst to join its Risk & Fraud Prevention team in a fast-paced environment. You will monitor transactions, identify suspicious patterns, and conduct risk assessments across Portuguese-speaking markets.

The role requires native-level Portuguese and fluent English, with strong analytical skills and experience with fraud detection tools. Relocation support is provided, and the company offers a competitive compensation package and

Qualifications

• Fluency in Portuguese at native or advanced level (C1/C2).
• Fluent English communication skills.
• Strong analytical mindset with ability to spot irregularities in data.
• Familiarity with risk assessment frameworks, chargeback rules, and anti-fraud software.
• High integrity with discretion when handling confidential financial information.
• Comfortable working in a fast-paced environment with shifting priorities.

Responsibilities

• Monitor real-time account activities and transaction flows to detect fraud, AML issues, or policy breaches.
• Review flagged transactions, chargebacks, and high‑risk accounts using fraud detection tools and risk scores.
• Conduct background checks, document verification, and risk assessments on escalated accounts.
• Collaborate with compliance, legal, and payment operations to mitigate losses and ensure regulatory adherence.
• Communicate with customers and financial institutions in Portuguese to verify suspicious activity and resolve holds.
• Maintain comprehensive records of investigations and help improve anti-fraud rules and algorithms.

Skills

Portuguese proficiency

English proficiency

Analytical mindset

Risk assessment familiarity

Integrity & discretion

Confidential handling

Tools

Fraud detection tools

AML software

Job description

On behalf of our global client, we are seeking a analytical and detail-oriented Portuguese-Speaking Fraud Operations Analyst to join their dedicated Risk & Fraud Prevention team. In this role, you will be responsible for monitoring transaction activity, identifying suspicious patterns, conducting risk assessments, and preventing fraudulent operations across Portuguese-speaking markets.

Responsibilities

• Monitor real-time account activities and transaction flows in markets to detect potential fraud, money laundering, or policy breaches.
• Review flagged transactions, chargebacks, and high-risk accounts using internal fraud detection tools and risk scoring models.
• Conduct detailed background checks, document verification, and risk assessments on escalated accounts.
• Collaborate with compliance, legal, and payment operations teams to mitigate financial losses and maintain regulatory adherence.
• Communicate with customers and financial institutions via email or secure channels to verify suspicious activity and resolve account holds in Portuguese.
• Maintain comprehensive records of fraud investigation findings and contribute to the ongoing improvement of anti-fraud rules and algorithms.

• Native or C1/C2 proficiency in Portuguese.
• Fluent English skills.
• Strong analytical mindset with the ability to spot irregularities and anomalies in complex data sets.
• Familiarity with risk assessment frameworks, chargeback rules, and anti-fraud software.
• High integrity, decision-making confidence, and ability to handle confidential financial information with discretion.
• Comfortable working in a fast-paced environment with shifting priorities.

• Competitive salary package with performance bonuses.
• Private healthcare insurance.
• Ticket Restaurant card.
• Complete relocation support.
• Continuous professional training in fraud detection systems, AML policies, and risk management.
• Modern central office workspace with international, cross-functional teams.