Portfolio Support Leader: Coaching, Ops & Growth

Horizon Farm Credit; Mount Joy (Lancaster County); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development opportunities

Job summary

Horizon Farm Credit in Mount Joy area seeks a Portfolio Support Specialist Manager to lead a team that supports loan transactions from origination through closing and ongoing servicing.

You will coach employees, drive operational excellence, and partner with Ag Relationship Managers to optimize customer experience and growth objectives. The role offers a hybrid schedule and collaborative culture within a mission-driven agricultural finance lender.

Qualifications

• Experience leading and developing a team of professionals.
• Strong coaching and performance management skills.
• Customer-focused mindset with loan servicing knowledge.

Responsibilities

• Lead a team of Portfolio Support Specialists to drive growth and excellence.
• Oversee loan transactions from origination through closing and servicing.
• Monitor performance, provide training, and ensure quality and compliance.
• Pursue process improvements and change management initiatives.

Skills

Leadership

Coaching

Team development

Customer service

Education

Bachelor's degree in a business, finance, or related field

Job description

Horizon Farm Credit in Mount Joy area seeks a Portfolio Support Specialist Manager to lead a team that supports loan transactions from origination through closing and ongoing servicing.

You will coach employees, drive operational excellence, and partner with Ag Relationship Managers to optimize customer experience and growth objectives. The role offers a hybrid schedule and collaborative culture within a mission-driven agricultural finance lender.